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Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

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August 23, 2018

Service experience Let me just say appreciate the friendly faces and the hard-working people in the service department. Thank you for your professionalism and helping m More

by DUNNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Crain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Ewald, Antuan Hervey, Vanessa Castillo, Dan Stone
Sep 21, 2018 -

Burleson Nissan responded

Thank you for your Fantastic Review and Recognition of our Staff and Management. It is Highly Appreciated. Thank you for being a very important part of Our Burleson Nissan Family. We look forward to seeing you again soon. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

August 14, 2018

Awesome and great service! We appreciated the time and service that was extended to us on Monday, August 13, 2018. We had an unexpected situation and unpleasant experience with More

by Mrs.A jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Ewald
Sep 21, 2018 -

Burleson Nissan responded

Thank you for the Great Review! It is highly appreciated. We do our best to accommodate everyone in life's unexpected situations. If you have any future concerns in the future. Don't hesitate to call or stop by anytime. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

August 13, 2018

Excellent costumer service specially VANESSA the advisor She its really nice and professional on her job she understand the needs and helpful and any worth i will recommend her to all my family and friends a More

by Yonathan nissan2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Castillo
Sep 21, 2018 -

Burleson Nissan responded

Thank you for the Great Review! We love hearing good thing's regarding our staff. It's customers like you, that make Our Burleson Nissan Family Great! We look forward to seeing you again soon for your next vehicle maintenance. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

August 09, 2018

Great customer service! I can’t say enough thank you(s) to my “Nissan Husbands” that keep me in check with this vehicle! I refuse to check anything on it because I’ll mess it More

by RuthYYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vise, Skylar Hall, Dan Stone
Sep 21, 2018 -

Burleson Nissan responded

Thank you for the Phenomenal Review! Hearing such great thing's regarding our staff, is Highly Appreciated. Thank you for being an important part of Our Burleson Nissan. Family. We look forward to seeing you again soon. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

July 24, 2018

Fast and friendly. Excellent work Made a phone call and paid a visit. All my concerns were answered and explained were I could understand. Will have all my service done at there. Than More

by kjack5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Ewald
Sep 21, 2018 -

Burleson Nissan responded

Thank you for the Amazing review. It's highly appreciated. If you ever have any questions or concerns in the future. Please don't hesitate to call or stop by anytime. Thank you for being an important part of Our Burleson Nissan Family. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

July 24, 2018

In & Out I absolutely love this place! Best Nissan location I’ve ever been to! Very friendly and I love the fact that I always get the same service advisor (Ni More

by Hunnie2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Burleson Nissan responded

Thank you for the Wonderful Review! We love hearing great thing's regarding our staff. Thank you for being an important part of Our Burleson Nissan Family. If you ever have questions in the future. Please feel free to contact us at anytime. We look forward to seeing you again soon. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

July 16, 2018

"Missing" backup camera My backup camera "disappeared." The dealer found it after it had dropped into the back door. A mystery - but they solved it and made the repair. More

by k99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antuan Hervey
Sep 21, 2018 -

Burleson Nissan responded

Thank you for the Great Review! We try to ensure our customers can see the Express Service Process for their Peace of Mind. Thanks for noticing! We look forward to seeing you again soon for your next vehicle maintenance. Thank you for being an important part of Our Burleson Nissan Family. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

June 30, 2018

Excellent customer service and keeps you updated I had Vanessa as my service person and she was very polite she made sure I was well taken care of they made sure I knew what exactly was happening wit More

by Aly11693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peppers, Vanessa Castillo
Sep 21, 2018 -

Burleson Nissan responded

Thank you for the Great Review! We appreciate hearing that our staff is taking good care of our customer's. If you ever have any questions or concerns in the future. Please don't hesitate to call or stop by anytime. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

June 29, 2018

HI I'M KOKO AND I HAD A GREAT EXPERIENCE AT BURLESON NISSAN MY EXPERIENCE AT BURLESON NISSAN WAS GREAT AS USUAL, I BRING MY INFINITI IN FOR SERVICE OFTEN, BUT THIS TIME I WAS HERE FOR SERVICE I RODE OUT WITH A More

by Koko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Benker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHARLIE (FINANCE), Shanequa Moore, Jason Vise, Antuan Hervey
Sep 21, 2018 -

Burleson Nissan responded

Congratulation's and Thank you for the Excellent Review! We love hearing great thing's regarding our staff. It's highly appreciated. We look forward to seeing you again soon on your next maintenance visit. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

June 19, 2018

oil change and tire rotation Dan was an excellent advisor and easy to relate to.he kept me informed and even showed me a leaking rear shock.advisedcthst needed to be tended soon. More

by phonedude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Delacruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Shumway, Johnny Romero, Dan Stone
Sep 21, 2018 -

Burleson Nissan responded

Thank you for the Amazing Review! It's highly appreciated. If you ever have any questions or concerns in the future. Please don't hesitate to call or stop by anytime. We look forward to seeing you soon for your next maintenance visit. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

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