438 Reviews of Nissan of Burleson - Service Center
Took my car in for an oil change to only be told I need $1500 worth of work that was just listed on a piece of paper. Nothing at all was explained to me. Apparently something is wrong with my brakes that $1500 worth of work that was just listed on a piece of paper. Nothing at all was explained to me. Apparently something is wrong with my brakes that I asked to be checked a few months ago when the transmission and blower motor was replaced which neither still work correctly. Sad that I was literally sold a piece of crap car that's given me trouble since day 1. The car is barely 4 years old and is fallen apart. My appointment was at 830am and didn't leave until 11am. That's because they locked my keys in my car so I had to wait for them to fix that too. More
Awesome as usual. Barry in service and Cory in parts are second to none. Wont go anywhere else!!! second to none. Wont go anywhere else!!! More
Quick service, very efficient. Situation was handled promptly and to my surprise there was no cost. promptly and to my surprise there was no cost. More
Great service! I was able to drop off my vehicle without an appointment. I drove in and was greeted within a few minutes. My vehicle was serviced and ready when promised! an appointment. I drove in and was greeted within a few minutes. My vehicle was serviced and ready when promised! More
All went well. The service advisor was very knowledgeable about my car. I’ve been using this dealership for years with no problems and will continue to do so. about my car. I’ve been using this dealership for years with no problems and will continue to do so. More
I have had oil changed a couple of times and both times I come home without a valve cap on a tire. Also when had tires rotated they left off a lug nut. Need to have better quality check come home without a valve cap on a tire. Also when had tires rotated they left off a lug nut. Need to have better quality check More
I’m a repeat buyer from this dealership I never had a issue that was never resolved. The service department has always been friendly and informative about the service. issue that was never resolved. The service department has always been friendly and informative about the service. More
Cannot say enough good about the Customer Service at Burleson Nissan. Colson worked with us in getting our car in and out in a hurry as we needed the car. Burleson Nissan. Colson worked with us in getting our car in and out in a hurry as we needed the car. More
The receptionist was awesome ! I was stranded on the highway car broke down and she helped me get to Angel the sales manager. Angel did everything he said he would do and then some. Customer service at highway car broke down and she helped me get to Angel the sales manager. Angel did everything he said he would do and then some. Customer service at its finest. More
I bought a 2018 Volkswagen Atlas from this dealership in August of 2020. In March of 2021 the A/C went out and I had a warranty through them, I paid my $200 deductible and went without a vehicle for a week August of 2020. In March of 2021 the A/C went out and I had a warranty through them, I paid my $200 deductible and went without a vehicle for a week only for the A/C to not be fixed correctly. It is now July in August and my A/C is blowing hot yet again. I have a small child who is dripping sweat after 5 minutes in the car due to the A/C not working. The service department told us we had to take the car to a Volkswagen dealership in Arlington to fix my car, we drove all the way to Arlington to only be told Nissan would have to bring the car to them and they couldn’t even look at my car until mid August. More