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Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews
Call Service Center (817) 904-9421

438 Reviews of Nissan of Burleson - Service Center

Sort by
December 13, 2021

Bad service, no calls back, no responding to emails, I’m still waiting for call back from TJ More

by gartur15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin "Hutch" Hutchison
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Dec 17, 2021 -

Burleson Nissan responded

I'm sorry to see that you have been waiting on a call back from TJ. If you will please reach out to me with your contact information I will be sure that he or someone else from our Service Department reaches back out to you as soon as possible. Thank you, Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

December 04, 2021

Very friendly , Does the work requested and explains what else is needed and why . Always willing to answer . More

by Myrajohannad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Stripling
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Dec 11, 2021 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

December 04, 2021

TJ did a great job all around with me and my Titan. Keep up the good work. DID WHAT HE SAID HE WOULD DO, VERY REFRESHING! More

by fmoore5869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Smith service dept.
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Dec 11, 2021 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

December 03, 2021

Courteous and professional service representatives, thorough inspections and up to date maintenance reviews, skilled technicians and fair pricing for quality service. More

by elmelw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2021 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

November 29, 2021

Very quick and very respectful, never tried to sell me something that I didn’t need. All and all very smooth More

by Mattc418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Stripling
Report | Print
Dec 02, 2021 -

Burleson Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Burleson Nissan. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

November 24, 2021

Always have great service at Burleson Nissan. They always make sure my concerns are always taken care of and keep me updated on the status. I really like the system online where I can see real time updates a More

by John1286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Lattin, Justin "Hutch" Hutchison
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Dec 02, 2021 -

Burleson Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Burleson Nissan. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

November 21, 2021

Great service and fast! Service writer was very polite and informative. Thanks for your help. More

by Rusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Burleson Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Burleson Nissan. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

November 16, 2021

Always good people I deal with but seems like there is always an issue in service. It is always taken care of to the fullest ability and sometimes going above and beyond. But you shouldn’t have to complai More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. I am sorry to see that you had to complain to get something handled for you but I'm glad to see it was resolved to your satisfaction. If you ever have any other issues please feel free to reach out to me directly. Thank you, Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

November 12, 2021

Great service and friendly staff. I went in for a oil change I had an appointment and was in and out in under a hour. Great!! More

by vanessa.reynolds08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

November 11, 2021

Excellent service and excellent follow-up! Everyone is so nice at this Location and they're efficient and fair! More

by Eamontgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Ewald
Report | Print
Jan 20, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

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