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Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

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July 06, 2022

Steve (service intake associate), as well as the gentleman who greeted me when I took my car in for an oil change were kind, respectful and to the point. Got the car in quickly and did a great job! More

by Loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

June 28, 2022

Great team of enthusiastic service attendants. I have been using Burleson Nissan for almost a decade and have not received one regrettable visit. I trust them for their ethically sound business pr More

by Jraglan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Belcher
Jun 28, 2022 -

Jraglan responded

Great team of enthusiastic service attendants. I have been using Burleson Nissan for almost a decade and have not received one regrettable visit. I trust them for their ethically sound business practices.

Jun 28, 2022 -

Jraglan responded

Stellar dealership!

Jul 02, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 Cmccarthy@burlesonnissan.com

June 26, 2022

Burleson Nissan was awesome in helping get my ac working again!! They were professionals the entire way!! Love them!! More

by Lrogers12001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. was awesome!!
Jul 02, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 Cmccarthy@burlesonnissan.com

June 24, 2022

I changed which Nissan dealer I bought my new car from because of how much better the service department is at Burleson. They are always prompt, friendly, & do good work. More

by suerial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 Cmccarthy@burlesonnissan.com

June 19, 2022

Thanks to Nick Oliver for the good service and attention to resetting the oil life meter More

by juanycanizalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

June 18, 2022

Excellent service. I had to get a new battery installed. Avery did a great getting the job. It only took a thirty minute wait time. I received a generous discou More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

June 15, 2022

Caleb was excellent! He provided us with a loaner vehicle because some of the parts were taking a while to come in. The entire delearship is awesome! Will refer friends a More

by melissajohnson7938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Belcher
Jun 18, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

June 14, 2022

Brought my truck in to get my oil changed and tire rotation thought i would have to wait on it for several hours since it was a Saturday i was surprised when they told me it was ready only took abou More

by Animatedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

June 08, 2022

The dealership service department is very good, but they charge too much for parts and labor, as is typical of just about every dealership. $169.99 for a diagnostic is outrageous, ($100 to $120 too high). A More

by 2011 Frontier Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Belcher
Jun 14, 2022 -

Burleson Nissan responded

I am sorry to see that you are unhappy with pricing you received from us. We didn't charge your to read the check engine code. The charge was for the smoke test that needed to be performed so we could properly diagnose your issue. This fee if for the labor for our technician to perform the test. As far as parts are concerned you can absolutely buy aftermarket parts for cheaper but we use OEM parts for our repairs. If you have any additional questions or concerns please feel free to reach out to our Service Director, Ryan Maganzini, directly at 817-484-3502 or rmaganzini@burlesonnissan.com Thank you, Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

June 07, 2022

I've always treated me very fairly and I've been treated professionally and verily with this dealership More

by Phil Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Ahraf
Jun 09, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

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