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Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

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August 15, 2022

I like Nissan Burleson. The Gentleman that helped me was upfront and let me know there was a wait. Thanks for the honesty. But as usual my car was serviced and washed, thank More

by Erniepalos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert M
Aug 19, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

August 06, 2022

Got my car serviced and was in and out in about 30 minutes. Friendly courtoues staff. More

by sheritam.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coby Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

July 30, 2022

Friendly and efficient service. Cleaned vehicle after oil change. Able to schedule immediately. Discussed coupon options. More

by Jpinerdfw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

July 30, 2022

Friendly staff. The wait time is way too long. Had appointment at 8, the car did not even go back for an oil change until almost 9. The point of making appointments More

by Jana.jackson76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Burleson Nissan responded

Jana, Hi Jana.jackson76, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Unfortunately there are circumstances that come up that cause our service department to get back up which in turn causes your appointment to run later than originally scheduled. We do everything we can to keep that from happening. If you have any other questions or concerns please feel free to reach out to our Service Director, Ryan Maganzini, at 817-484-3502 or rmaganzini@burlesonnissan.com or you may reach out to me with the contact information below. Thank you, Christi McCarthy Owner Loyalty Manager 817-484-347 cmccarthy@burlesonnissan.com

July 23, 2022

Avery got me in when my tire was losing air. I didn't have an appointment, but I was taken care of quickly and with a smile. Thank you! 😊 More

by LKrolak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Please don't hesitate to reach out to us if there's anything more we can do! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

July 22, 2022

I bought my car there and always use them for my oil changes and tire rotation. I had mAde an appointment for a little over a week ago and had to cancel because of Covid. Rescheduled for yesterday. The More

by Nanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Please don't hesitate to reach out to us if there's anything more we can do! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

July 20, 2022

Scheduled the appointment to take care of two recalls. The work was complete very quickly. Thanks. More

by skchester1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica scheduled the appointment for me. Very courteous and professional.
Jul 30, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Please don't hesitate to reach out to us if there's anything more we can do! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

July 15, 2022

Took vehicle in early for warranty work, and they got it in immediately. Had to run a few errands, and the vehicle was ready before I finished. Great staff, professional and expedient. Highly recommend serv More

by sfneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Belcher
Jul 19, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

July 15, 2022

Excellent customer service. Very professional. Very friendly. Overall I am very satisfied with the service that was provided to me today. I had to come back for a part and Nick More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

July 09, 2022

Excellent customer service. Very professional. Very friendly. Overall I am very satisfied with the service that was provided to me me. More

by Atwash84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

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