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Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

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July 16, 2024

fast and very friendly people to get your car in and get an oil change done quickly they took us only 30mins More

by angelofdreams2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

While the Burleson Nissan service center's staff and service are of great quality, I would like to comment on one aspect that I found to be frustrating and disappointing, that is, the automated messagin More

by iluvoldmovies
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I came to Burleson Nissan to get some maintenance done on my SUV. I was sent a text on other items that needed to be replaced. Everything was done in a timely manner while I waited and was also advised how l More

by Super E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Burleson Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you received timely and professional service at Burleson Nissan for your SUV maintenance. Providing clear communication and efficient service is important to us. We appreciate your feedback and will pass along your compliments to Steve. If you have any further questions or need assistance in the future, please feel free to reach out. #YourBurlesonNissanTeam

June 02, 2024

Had a nail in the tire and also sidewall damage. Nissan was able to use my warranty to get the tire fully replaced at no charge quickly and painlessly. More

by rjones233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Benker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

I always get excellent service when I bring my car in for oil change and maintenance. Tad was so nice and professional when I was there yesterday, and I have been happy with other service dept personnel in More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Robert was great taking care of contacting about what needs to be done to my car. Also, the dealership loaning me a car while my car was being worked on. I really appreciated that. More

by Lauren G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew del Campo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus McRae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

excellent customer service, excellent tech dept. and Mr. Robert Maganzini excellent service writer answered all questions in a very professional manner, great experience. More

by 455jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Prompt and friendly service with frequent status updates. I was always kept in the loop. Very impressive service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Brought my car in for a recall service; while there they fixed an issue I had with locking with the key fob; replaced the windshield washer container lid that was missing; reset the audio display as sometim More

by RDWRDW1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

excellent customer service, excellent tech dept. and Mr. Steve Zarate excellent service writer, great experience. More

by 455jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

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