Burien Nissan

Excellent customer service Jon (Sales Mgr) and Andrea (Sales Rep) delivered excellent customer service and value throughout the process of leasing a 2015 Nissan Leaf and beyond Jon (Sales Mgr) and Andrea (Sales Rep) delivered excellent customer service and value throughout the process of leasing a 2015 Nissan Leaf and beyond (handling a post-sale problem with Nissan). Their customer service and commitment to doing the right thing are excellent, far beyond what I've ever experienced before with a car dealer. I recommend them without hesitation. More

not serious doing business Poor customer relations. I tried to get a pre-owned car from them, Nicole was dealing with me. deal didn't go through because they sold the car when w Poor customer relations. I tried to get a pre-owned car from them, Nicole was dealing with me. deal didn't go through because they sold the car when was agreed on price and dealt with already. Anyhow, I called in to speak to the GM named Lance, explained my frustration and he said that he will get back to me after he digs in to see what happened. 2 days passed by and no call. More

Amazing experience Buying a car is not usually pleasant. This time, it was. Chanel and Jon were super helpful as I asked a million questions over email, and when I wen Buying a car is not usually pleasant. This time, it was. Chanel and Jon were super helpful as I asked a million questions over email, and when I went in to test drive the vehicle, everything was exactly as advertised. I asked about an upgraded vehicle, figuring it wouldn't be as good of a deal, but I was wrong. There wasn't even a need to negotiate. Jon seriously knows how to take care of customers, and so does his sales team (Thanks, Michelle!!). I am happy with my new car, happy with the experience there, and glad to give a dealership like that my business. More

2015 Altima Muy Hamable Mireya! Thank you for making my buying experience such a wonderful one! I recommend everyone to come here and ask for Mireya Dr. Tom B Muy Hamable Mireya! Thank you for making my buying experience such a wonderful one! I recommend everyone to come here and ask for Mireya Dr. Tom Bryant More

We where trying to buy a car in early Nov 2012, They told us they could get us financed. They did not. I asked several times to give the car back. they said "don't worry about it". Then we didn't hear from t us they could get us financed. They did not. I asked several times to give the car back. they said "don't worry about it". Then we didn't hear from them for a few months, So I called them, Trying to work this problem out. Left severall msgs, with no return calls for over a week. then out of the blue I get a call. I was told by Joe Schaaff, That they had some staffing problems and they had several other people in the same boat. Now they want to finance the car themselves and they say we owe them almost 2k. There where no phone calls form them, no bills where sent to my home. Its not my fault they had staffing problems. They will lie to your face. Please be careful Because we have been treated so bad, we no longer want there there car. This is how they treat Veterans and there family's. VETERAN'S BEWARE OF THIS COMPANY!!!!!! More

Beware! Car Pros sold my sister a car then called her a week later saying, "Can you bring the car back?" They approved her and took her old car as a trade-in then we found out a week later that her loan w week later saying, "Can you bring the car back?" They approved her and took her old car as a trade-in then we found out a week later that her loan wasn't approved as they had stated it was. I don't know what kind of operation Car Pros is running here, but I cannot believe than any dealership worth patronizing would allow someone to purchase a car and drive it away before making sure things are right with the bank! This has caused her a great deal of grief; she put over $400 into getting this car fully insured and so forth and is devastated that they are pulling the rug out from under her like this. Stay away from Car Pros Burien; you, like my sister, might get the worst kind of bait and switch there is. She will be taking her old car back and taking her business elsewhere. More

I was on my way to purchase a different vehicle when I happen to drive by Car Pros in Burien. I pulled in to quickly check out Nissan vehicles before moving on to make an offer elsewhere. The sales staff happen to drive by Car Pros in Burien. I pulled in to quickly check out Nissan vehicles before moving on to make an offer elsewhere. The sales staff was very friendly and helpful as I test drove a few vehicles. I worked with Shanti who was very knowledgeable about the vehicles. He did not try to pressure me at all; in fact when I told him I was on my way to make an offer on another vehicle, he mentioned the merits of the that vehicle while at the same time explaining the benefits of the Nissan Rogue. That was the best part of my experience with Car Pros and Shanti in particular. No pressure, just an honest discussion about the various vehicles I had been considering. He also introduced me to the service advisor, the parts staff, and others and I realized that there was more to Car Pros than just selling a car. This was about relationship and customer service. I left the lot later that day in my brand new Nissan Rogue, knowing I made the right decision. I can't say more good things about the professionals at Car Pros other than later in the week I bought some all-weather mats and Shanti installed them for me - that's service folks! Shanti - thanks for making my car purchase a pleasant experience! More

worked with bob lynn and chris (salesperson)and heather finance--excellent people and excellent service would recommend going bought a new car and a used car from them and if u want Honest dealer ship go t finance--excellent people and excellent service would recommend going bought a new car and a used car from them and if u want Honest dealer ship go to them-they will tell you upfront what can and cannot do--i would recomend them to anyone More