Burien Nissan

The service dept is a joke sold me this truck dident need and couldn't even drive off the lot dident even test drive forgive me estimate before wrknon cr xxx dealer dumb liarcheats and cropped avoid and run and couldn't even drive off the lot dident even test drive forgive me estimate before wrknon cr xxx dealer dumb liarcheats and cropped avoid and run total morans More

Fabulous guest service! 10/10 I would recommend this dealership to anyone! Five more words to complete 10/10 I would recommend this dealership to anyone! Five more words to complete More

Fernanda and the Nissan Burien team went above and beyond to meet my needs thanks again to meet my needs thanks again More

An amazing experience with Burien Nissan; Manny and the staff were extremely helpful with finding me perfect car within my budget. The buying process was smooth and hassle-free. 100% recommend them! staff were extremely helpful with finding me perfect car within my budget. The buying process was smooth and hassle-free. 100% recommend them! More

Valentina was amazing to work with. Even though I did not purchase a vehicle here. Valentine explained everything to me, provided excellent customer service and was very professional a Even though I did not purchase a vehicle here. Valentine explained everything to me, provided excellent customer service and was very professional and Knowledgeable. No pressure. I would highly recommend you seeking out Valentina for your Sales needs at Burien Nissan. More

liars and cheats, I found a used ram that had just hit there lot and asked what the lowest price was, mgr told me 30,500. It kelly blue books at 24,200. It was 4 days later I looked it up online and it wa there lot and asked what the lowest price was, mgr told me 30,500. It kelly blue books at 24,200. It was 4 days later I looked it up online and it was listed at 27,000. The sales manager also said that a GPS tracker at 799.00 was a "mandatory" option on all there vehicles. I looked up GPS trackers on amazon and you can buy one for 89.00!!!!! Burien nissan is a terrible business and would be better located on Aurora ave on rip off row!! More

I have always had good luck at Burien Nissan and I have had good customer service too! had good customer service too! More

⚠️ AVOID AVOID AVOID: DO NOT BUY FROM BURIEN NISSAN ⚠️ My experience with Burien Nissan was shockingly unethical and deceptive. Here's what happened: 1. Price bait-and-switch: Negotiated $40k out ⚠️ My experience with Burien Nissan was shockingly unethical and deceptive. Here's what happened: 1. Price bait-and-switch: Negotiated $40k out-the-door price for a 2024 Nissan Rogue. At dealership, price increased to $41.5k, then $43.5k after 3 hours. At the end we learned they billed us 45k through deception. They kept claiming either the general manager or finance manager kept computing the price incorrectly. 2. Predatory financing: Despite 2.90% approval from Nissan, finance manager (Michael) pushed 12% interest loan and was disrespectful throughout the process by resorting to gas lighting and incendiary statements. 3. High-pressure tactics: Kept us waiting for 6 hours, using exhaustion to force a deal. After 6 hours of not getting to a deal, we left but got a call that they would honor out the door price of $43k for 2.90%. 4. Hidden charges: Final price jumped to $45k by sneakily including deposit in sale price. I unfortunately did not catch this until I contacted Nissan Consumer Affairs at corporate. 5. Surprise fees: They tried to charge an additional $466 for registration fees (which were intentionally under represented during the sale). Charges were magically dropped when escalated to the Sales Director at Burien and Nissan Consumer Affairs. 6. Widespread practice: Learned they routinely send a bill a month later for registration for $400+ when customers purchase vehicles from this dealership. Finance manager showed me 5 customers who they are actively doing this too when I went to pickup my plates/registration. This felt very wrong and unethical, the finance manager made me feel very uncomfortable so I left without my registration. I left and escalated this to Nissan Consumer Affairs, the charges was dropped immediately by the Director (Andrea) of Burien as they realized they would be investigated for this malicious practice. 7. Service: Based on speaking with the service staff, I will never be brining my vehicle here for servicing. They were unable to answer simple questions on vehicle maintenance procedures along with after service part install in which they provided as options to me during vehicle sales. Staff seems severely incompetent. I will continue to use any other Nissan dealerships for all my servicing needs and avoid Burien Nissan at any cost 8. Fake reviews: I was offered a full tank of gas for 5-star rating, do not trust the reviews on Google, seek other review source. Protect yourself: - Demand detailed, written out-the-door price breakdown (if they refuse or only provide in white paper, walk out). They pulled my credit and still refused to give me a out-the-door price breakdown. - Verify all fees, especially registration, are included before signing. Confirm you will not be billed a month later for additional charges. - Ensure down payment/trade-in reduces principal, not added to price. - Don't trust their reviews! I reported them to Nissan Consumer Affairs. This dealership's practices are not just unethical – they're potentially illegal. Save yourself the headache and financial loss. Save yourselves the trouble and go to a dealership that will work in an ethical manner. Please do learn from my mistakes above and avoid taking your business to this dealership. More

The Service Team were great to work with. John in particular was thorough attentive and provided recommendations on what the Rouge vehicle needed now and what to do, for later consideration. John in particular was thorough attentive and provided recommendations on what the Rouge vehicle needed now and what to do, for later consideration. I trust these guys and will continue to have my car serviced at Burien Nissan. More

DO NOT BUY ANYTHING FROM THIS Dealer! !!!! We bought a car from them 2 months ago and it has been a nightmare ever since. The service dept head is clueless about anything car related and y !!!! We bought a car from them 2 months ago and it has been a nightmare ever since. The service dept head is clueless about anything car related and you can't get the correct paperwork for anything related to the car we bought. Do not buy even a paperclip from these people. They never answer any emails we have sent or voice messages we leave. Now we have a car with to smog or plates because they have sent in he money for the docs for the car. A JOKE More