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Burien Chevrolet - Service Center
Burien, WA
22 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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22 Reviews of Burien Chevrolet - Service Center
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January 17, 2025
Came in with leaky tire which I had filled with a sealer kit. It was leaking anymore but to be safe I wanted to have it repaired if possible. Waited over an hour then was told the tire was not salvageable-- kit. It was leaking anymore but to be safe I wanted to have it repaired if possible. Waited over an hour then was told the tire was not salvageable--in fact all my tires needed to replaced. Went to Firestone. They couldn't even locate the leak. The tire was fine and it's still holding air two days later. They didn't charge me or try to sell me anything. And they didn't lie to my face. So that was interesting. More
by mellowaite
Employees Worked With
Did not catch name
July 14, 2024
I brought my Chevy Bolt in for service and picked (tire rotation and general maintenance. I started on my way home and a check car light came on. I called and they squeezed in a quick check the same day. D rotation and general maintenance. I started on my way home and a check car light came on. I called and they squeezed in a quick check the same day. Diagnostic said the AC was failing. They couldn’t service until after the weekend, but were able to get the job done a few days later. All good as new. The work was under warranty so no charge and they came and picked me up from my home! More
by ArtMusic
Employees Worked With
April 08, 2024
It was the worst experience ever. When I go back to pick up my car, I will be calling the police department to file a report. I took my husband's car in for service 1999 Cadillac de When I go back to pick up my car, I will be calling the police department to file a report. I took my husband's car in for service 1999 Cadillac deville trusting I would be doing the correct thing. I went to pick up the car and there was damage that wasn't issued when I took it in. I paid them in full 5,914 service and got the car back in the worst condition. This is their answer: the car is 25 years old and what do you expect? They tried to fix the electric window and this was the result of shorting out the electrical system, to the door locks, gas tanks, alarm, and horn which were all working fine upon arrival. More
by schrelljw
Employees Worked With
John Perez
January 29, 2024
Burien Chev is the best! ! They always take care of me and treat me like part of the faminly. ! They always take care of me and treat me like part of the faminly. More
by bob
January 11, 2024
It went smoothly. Upon walking to the front desk in the service department, they directed me to the person that was to help me.. Fanuel was his name and he explained u Upon walking to the front desk in the service department, they directed me to the person that was to help me.. Fanuel was his name and he explained up front what it was that was going to take place and the cost if nothing else was needed. The time allotted by him was the time it took. Being an EV owner I had a question about an adapter that would allow me to charge at Tesla chargers. Within moments he had the answer for me and directed me to a quality site. The experience ended with him explaining the various points of the vehicle inspection that was done. I was satisfied indeed with the experience . thanks, Lance More
by Dynagmon
Employees Worked With
Fanuel
June 13, 2023
worst service department ever please don’t go there, i am not recommending to no not recommending to no More
by asifkhan
April 03, 2023
Service is slow. A little over 2 hours for an oil change. Radio was on when I got in my car and I don't even listen to the radio. I use AUX. The prices for an oil cha A little over 2 hours for an oil change. Radio was on when I got in my car and I don't even listen to the radio. I use AUX. The prices for an oil change are ridiculous at $80 for a car. They keep raising the price for this service with no added value. Use to give free car wash and vacuum with the oil change but that is no longer offered. Really what incentive to customers have to continue to bring their cars to you? More
by Coko
Employees Worked With
March 24, 2023
I had the worst service, they were rude and very disrespectful and dishonest. My bill was changed to reflect a higher amount and when I asked about why my bill was so high I was told they added a bu disrespectful and dishonest. My bill was changed to reflect a higher amount and when I asked about why my bill was so high I was told they added a bunch of charges that was not valid. When they was caught in a few lies regarding my bill thats when the begin being very rude. The two Burien employees that gave me a hard time was Brandy and Raffale the front desk agent. My concern is that they rip people off all the time and I don’t feel comfortable with them handing my billing of car service. I did make a report to Dennis the service manager but have not heard anything back from him yet. I’m still waiting on a call back regarding this horrible situation. More
by Kr_21young
Employees Worked With
Brandy and Raffele
January 30, 2023
Worse dealership I have ever done business with. They are a waste of time. I've spent a total of 3 days seating there waiting. And they gave all my my new vehicle purchase points to someone else. They are a waste of time. I've spent a total of 3 days seating there waiting. And they gave all my my new vehicle purchase points to someone else. More
by kima24901
Employees Worked With
Pretty much all of them worthless
