Burien Chevrolet

Best dealer! The BEST car buying experience we have ever had!! Bill coloumbe is the best sales person and made our time there amazing!! First things first, I hadn' The BEST car buying experience we have ever had!! Bill coloumbe is the best sales person and made our time there amazing!! First things first, I hadn't driven a car in over a year due to being hit by a drunk driver. After 2 years of court, the case was FINALLY settled and I decided it was time to buy a new car! After weeks and weeks of looking online I came across a beautiful bright red convertible Saab 9-3 at Burien Chevrolet. Best part was it only had 20,000 miles!! A 2008 with 20,000 miles and the price was Amazing!!! I called the dealership and talked to Bill and he went ABOVE AND BEYOND to help us! He not only picked us up to take us to the dealership, he got me the exact deal I wanted in less than 15 minutes!!! Did I do something wrong because car buying shouldn't be this easy!! The only delay was the finance manager was out sick but everyone was super accommodating!! Filled up my car, detailed it and made my trip here the best!! Our next car will definitely come from this dealership!! More

Poor paint job cover up Thought I had bought a great little used car only to find that the Car Fax report that revealed nothing wrong didn't show the FACT that the driver's s Thought I had bought a great little used car only to find that the Car Fax report that revealed nothing wrong didn't show the FACT that the driver's side rear door had had repair done (filler and or pulling out) and a slap dash coat of paint applied. Of course, I didn't notice it until now (a couple of months later). Someone had obviously applied a quickie paint job to cover up the imperfections and only now is it clear there is some body damage that they quickly applied paint to. And of course, Burien Chevrolet claims "it's been too long." Really, Carfax (one you gave me) indicates no damage to the vehicle yet the wear of the paint coming through now shows just how bad the paint job was you applied. I feel taken by these guys. More

first time new truck order from factory let them know months ago what I wanted. Was recognized buy a salesman and called by name when I came in for service on my vehicle. It was my idea to t let them know months ago what I wanted. Was recognized buy a salesman and called by name when I came in for service on my vehicle. It was my idea to talk about buying a new light truck. I was shown information on the truck that I was interested in. Troy did an outstanding job bringing me up to date on the line of trucks that Chevy was reintroducing to the American market and what was available as far as options go. What I wanted wasn't on the lot, so we ordered one from the factory built the way {I} wanted. Ending with a relaxed and very happy costumer. More

Not in our Margin to cover that hidden broken part Terrible Car Buying Experience I would not buy a car from Burien Chevrolet, I just purchased a vehicle and after driving it for five days I found a m Terrible Car Buying Experience I would not buy a car from Burien Chevrolet, I just purchased a vehicle and after driving it for five days I found a malfunctioning item on my car that was manipulated to seem as it was working properly for the sale of the vehicle. Not even five days after I purchased the vehicle did the part start to malfunction. I returned to the Burien Chevrolet to have a few items that were broken and not found during their Certified Pre Owned Check List. (I would question that check list) I informed Burien Chevrolet of the problem of the manipulated item that was starting to malfunction, I was told they were not going to cover the whole cost of replacing the item, and told by Tony Michaels (GM) the follow. It’s not in their margin to cover it, they have done enough, and best of all, I should have found it when I was buying the vehicle and asked for more before I purchased it. Tony Michaels then proceeded to tell me he’s a “numbers guy” and that’s just not in his numbers…. Burien Chevrolet, I did look for the malfunctioning part before I purchased the vehicle, but when someone manipulates an item to hid it, it’s hard to ask “for more” I would not spend my Christmas money with Dealership. Anderson Brothers this is what is really going on in your dealerships More

worst dealer in Washington Worst dealer in Washington. Poor customer service! The sales rep from Houston Texas rippled his eye on me before leaving the table. Very rude and un Worst dealer in Washington. Poor customer service! The sales rep from Houston Texas rippled his eye on me before leaving the table. Very rude and unprofessional team. Instead on helping me get the vehicle I want he kept saying that he will show me other vehicles within my price range which is a code for getting me a lesser vehicle but still overcharging me! More

TAHOE Great help, great customer service, very professional, overall excellent all around. Thank you! From the beginning to end, the salesmen were very frie Great help, great customer service, very professional, overall excellent all around. Thank you! From the beginning to end, the salesmen were very friendly, knew their product and provides the best service. More

These guys pulled a bait and switch on craigslist. You know. Listed a car, then when you show up they say it is not available and try to sell you a car for twice the price (even after I called 30 minute know. Listed a car, then when you show up they say it is not available and try to sell you a car for twice the price (even after I called 30 minutes ahead to see if it was there) . Oldest trick in the book! If they conduct business in this manner, what else do they do? There are lots of other places in the area to buy a from where you can actually trust the seller! More

Our Volt has been in twice now for warranty service on the voice recognition system called in by the Volt advisor. The first time the service was not done in spite of the car being there for hours. The ex the voice recognition system called in by the Volt advisor. The first time the service was not done in spite of the car being there for hours. The excuse, oh, you want a software update? That technician doesn't work today. The second time was 3 months later. There is no heat in the car, the backup camera is virtually useless in bright sun or at night and the first issue with the voice recognition is still there. Repair is authorized for all items by the Volt adviser ahead of time. I go to the dealer and the service mgr says he has no record of the voice recognition software update. Some one must have "deleted" it. This man is a BS artist. I insist that they do the work and call the Volt adviser if any questions. I leave the car there all day. When I go to pick it up I am told the heater is fixed, they did an unmentioned warranty update, but did not do the voice recognition system and did not upgrade the backup camera in spite of it being on the repair ticket authorized by Chevrolet. I have no faith in this dealership anymore. Each trip into the dealer is costly for me. I have to take a ferry in just to get the car serviced. This is the first time in 35 years of new car ownership that I have had dealer issues. Seeking a new one now. More

Do not trust these guys. They will do anything to get you to buy a car, including offering you a job! They make promises they do not intend to keep. Shane (sales manager) will find excuse after excuse and th to buy a car, including offering you a job! They make promises they do not intend to keep. Shane (sales manager) will find excuse after excuse and then stop returning your calls, emails, and text messages. If they make you a promise, get it in writing! Oh, I overheard a couple of the salesmen and managers bad mouthing a customer because of what he wanted for his new car and trade, it was pretty foul! More

I bought a 2011 chevy cruze from jamal barnett. He was great and I would recommend him to anyone. I told him I had anxiety about pushy sales people. H e was calm cool collected and made me feel really con great and I would recommend him to anyone. I told him I had anxiety about pushy sales people. H e was calm cool collected and made me feel really confortable. Two weeks after buying my "new" used car. I heard a sound. I brought it in and they were super quick to identify the source. It was a routine fix. Everyone at this dealer has beeb great. Finances, sales and service personelle at this chevy are great. :) More