Burien Chevrolet

my instrument cluster the gas gauge doesn't even work now that we put a new one in also the service is terrible, they do up sell $1200 later and things are not working like they should. no test drive called that we put a new one in also the service is terrible, they do up sell $1200 later and things are not working like they should. no test drive called me late at night before closing to pick up my car. I arrived to the dealership to be surrounded by a bunch of xxxxx waiting for me to pay, then they psychologically turned it around to were they said i was yelling and causing a disturbance while I'm paying for my car. I am so glad I was able to hear what others had to say!!!!!!!!! More

Pay attention to what you agree to pay. Upselling is their way of doing business. Upselling is their way of doing business. More

What happened to your service department so terrible a problem going in, worse problems coming out vehicle not fixed. No interaction with mechanics, no test drives, service desk are inexperienced can only problem going in, worse problems coming out vehicle not fixed. No interaction with mechanics, no test drives, service desk are inexperienced can only read what’s on paperwork. No wonder why foreign cars are beating Chevorlet out of business,what happened to your pride Burien. We will be spreading the word about your terrible down fall’s with your service and seeking out other locations even if it’s a distance from our house to get better service. More

Brought 2013 Silverado in for a warranty recall, the airbag thing. Came out with a “fix it” quote for $2,826 including tax. Based on past experience with them, I doubted the work they gave in the repair airbag thing. Came out with a “fix it” quote for $2,826 including tax. Based on past experience with them, I doubted the work they gave in the repair estimate. One item, control arm bushings was $1,100! Took, it to a local shop and found that the control arm bushings were fine, surprise(?) not. Also recommended new air filter, which was not needed. The local shop did what was NEEDE FOR $460.00. Ain’t going back More

The salesmen Jason Seth did an awesome job helping us get a great offer for are trade in and getting the new truck we wanted. Wonderful experience will recommend this dealership to family and friends. a great offer for are trade in and getting the new truck we wanted. Wonderful experience will recommend this dealership to family and friends. More

My 85 year old Dad bought a 2019 Chevrolet Convertible last year to enjoy his summer. He kept the car in the garage all winter. When he took it back out this spring to drive the transmission was slippin last year to enjoy his summer. He kept the car in the garage all winter. When he took it back out this spring to drive the transmission was slipping. He left the car for warranty work on the transmission. After two weeks the car was returned to him..two days later back in the shop because the issue was not fixed. The car has now been in the shop 7 weeks. The transmission is now "lost". He has not asked for a rental car through this ordeal and has been patient. There is about 6 weeks of summer left. I am wondering if this car will be fixed in time for him to enjoy any of the summer. Maybe his problem is he is being too patient? More

wish I could deduct stars.. like negitive ratings.. I took my 2016 Colorado Z71 in for transmission oil flush, and filter for a road trip I have coming up. I scheuled an appointment for that but there wa took my 2016 Colorado Z71 in for transmission oil flush, and filter for a road trip I have coming up. I scheuled an appointment for that but there was some front Transfer case stuff I wanted looked at too... I dropped off my truck at 8am scheduled time. After hearing zero from them decided to go in and check at 3pm. they had done ZERO work on my vehicle. No tranny service and no inspection of the front transfer and they said they had nothing on the service ticket for tranny service.. what was the original appointment for... I was so furious I told the guy to get me my truck RIGHT now and left that place... Do not take your vehicle here for service. under no cericumstances should you have any service here not even a simple oil change. More