Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Burien Chevrolet
Burien, WA
70 Reviews
Your Trusted Car Dealership in Burien, WA
At Burien Chevrolet, it's our daily goal to provide nothing short of outstanding customer service to everyone, and that includes those who visit our website. Discover our online inventory of new and used vehicles, conveniently get a quote, schedule a service appointment, or apply for financing today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 70 reviews
April 28, 2022
Brought 2013 Silverado in for a warranty recall, the airbag thing. Came out with a “fix it” quote for $2,826 including tax. Based on past experience with them, I doubted the work they gave in the repair airbag thing. Came out with a “fix it” quote for $2,826 including tax. Based on past experience with them, I doubted the work they gave in the repair estimate. One item, control arm bushings was $1,100! Took, it to a local shop and found that the control arm bushings were fine, surprise(?) not. Also recommended new air filter, which was not needed. The local shop did what was NEEDE FOR $460.00. Ain’t going back More
by Tiger trout
Employees Worked With
Jose
April 22, 2022
The salesmen Jason Seth did an awesome job helping us get a great offer for are trade in and getting the new truck we wanted. Wonderful experience will recommend this dealership to family and friends. a great offer for are trade in and getting the new truck we wanted. Wonderful experience will recommend this dealership to family and friends. More
by nickgaddis
Employees Worked With
Jason Seth
November 24, 2021
They fixed the issues with my truck which yay awesome but mechanic some how broke my windshield and they needed to special order and was a week out brought it back in they got it installed in a timely manner mechanic some how broke my windshield and they needed to special order and was a week out brought it back in they got it installed in a timely manner very apologetic about the break I get sometimes things happen was I happy no but I smiled knowing it was in good hands thank you More
by victoria.villedaz16
Employees Worked With
Theron Whitby was adviser on my paperwork awesome to work with
July 20, 2021
My 85 year old Dad bought a 2019 Chevrolet Convertible last year to enjoy his summer. He kept the car in the garage all winter. When he took it back out this spring to drive the transmission was slippin last year to enjoy his summer. He kept the car in the garage all winter. When he took it back out this spring to drive the transmission was slipping. He left the car for warranty work on the transmission. After two weeks the car was returned to him..two days later back in the shop because the issue was not fixed. The car has now been in the shop 7 weeks. The transmission is now "lost". He has not asked for a rental car through this ordeal and has been patient. There is about 6 weeks of summer left. I am wondering if this car will be fixed in time for him to enjoy any of the summer. Maybe his problem is he is being too patient? More
by thansen985
Employees Worked With
Service Department
July 02, 2021
wish I could deduct stars.. like negitive ratings.. I took my 2016 Colorado Z71 in for transmission oil flush, and filter for a road trip I have coming up. I scheuled an appointment for that but there wa took my 2016 Colorado Z71 in for transmission oil flush, and filter for a road trip I have coming up. I scheuled an appointment for that but there was some front Transfer case stuff I wanted looked at too... I dropped off my truck at 8am scheduled time. After hearing zero from them decided to go in and check at 3pm. they had done ZERO work on my vehicle. No tranny service and no inspection of the front transfer and they said they had nothing on the service ticket for tranny service.. what was the original appointment for... I was so furious I told the guy to get me my truck RIGHT now and left that place... Do not take your vehicle here for service. under no cericumstances should you have any service here not even a simple oil change. More
by alinwa2009
Employees Worked With
the whole service department sucks
March 24, 2021
Two professional employees, Kevin in finance, and Chris in service, assisted me. Others including Sahill in sales and Erin in finance were incompetent and unprofessional. Sahill told me the car was new a in service, assisted me. Others including Sahill in sales and Erin in finance were incompetent and unprofessional. Sahill told me the car was new and then backtracked about the vehicle's "newness" as well as features. More
by navymomlynn
Employees Worked With
Kevin, Chris, Sahill, Erin
March 16, 2021
So I have a 2012 Chevy Silverado. I was told the rear brakes needed new pads, that was fine. Well, when receiving my bill, there was a charge for machining the rotors. One major problem, the rear brakes brakes needed new pads, that was fine. Well, when receiving my bill, there was a charge for machining the rotors. One major problem, the rear brakes on my truck are drum, so obviously no rotors. Prior to this, I brought my truck in because the oil gauge was fluctuating wildly. Plus, the engine light came one, I was told the engine needed to be rebuilt or replaced! Took it to another shop, they fixed the issue (a filter over the oil sensor) at a cost of $200. You have lost my business. More
by keefemcginnis
Employees Worked With
no idea
March 03, 2021
Go elsewhere. They bait and switched wheels on a used Jeep. Since it was an hour drive, I asked for confirmation on the type of tire before I left. I was told they were all terrain just like the pictur Jeep. Since it was an hour drive, I asked for confirmation on the type of tire before I left. I was told they were all terrain just like the pictures. The pictures showed a proper OEM aluminum wheel but when I got there the Jeep now wore black wheel covers that had been painted while on the vehicle - the underlying aluminum wheels (non-OEM) were essentially destroyed. The originals were probably swapped out to someone's personal vehicle. "Oh, our sales manager probably did that" like it happens all the time" - no offers to remediate the situation. Never deal with these idiots. They will treat you poorly. More
by obie
Employees Worked With
Jeff and his "manager"
January 27, 2021
The entire deal was completed via text message. Test drive and finance were all that were required at the dealership. The truck was full of gas and ready for a test drive. drive and finance were all that were required at the dealership. The truck was full of gas and ready for a test drive. More
by Bigtruck55
Employees Worked With
Jason Seth
