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Burdick Mazda

Syracuse, NY

4.8
175 Reviews

5885 E Circle Dr

Syracuse, NY

13220

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175 Reviews of Burdick Mazda

December 21, 2024

The facility is clean and my Salesman was the best he gave excellent customer service More

by anthony.brendaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
December 21, 2024

Great experience. Staff, especially James Clark in the used car warehouse, were ALL super helpful. More

by Ray.pucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Clark
December 20, 2024

Had a great experience, sales were great. My sale person was excellent. The group was awesome. Was the best experience. Very fare trade in value. Ariana and the team was awesome to work with. More

by Luna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariana, sales
Dec 20, 2024 -

Burdick Mazda responded

Luna, we're delighted to hear that Ariana and the team at Burdick Mazda provided you with such a fantastic experience! Thank you for sharing your positive feedback. Enjoy your new ride!

December 20, 2024

Overall enjoyable experience. Nice showroom. Steve was great and always prompt with his responses - will return to work with him, fair and advocates for you More

by nick.anand94
Recommend Dealer
Yes
Employees Worked With
Steve Turner
Dec 20, 2024 -

Burdick Mazda responded

Nick, we're glad to hear you had an enjoyable experience with Steve at Burdick Mazda! We appreciate your feedback and look forward to welcoming you back in the future.

December 19, 2024

We bought a new car from Jeff nice people . We got a good trade value and good price on new car . Thank yoy More

by Tool man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike,Kyle Jeff
Dec 20, 2024 -

Burdick Mazda responded

Thank you for choosing Burdick Mazda! We're glad to hear Jeff and the team provided a great experience with your trade-in and new car purchase. Enjoy the ride!

December 18, 2024

Service was done quickly. Staff were friendly and professional. Facilities were clean and comfortable. Video of service was a nice feature of service. More

by barbdennehy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 18, 2024 -

Burdick Mazda responded

We're delighted to hear you enjoyed our quick service and friendly staff here at Burdick Mazda. It's great that you appreciated the video feature too! Thanks for sharing your experience with us!

December 17, 2024

Meghan was, as always, fantastic, extremely collaborative, and helpful in explaining the required replacement items for my vehicle as well as my pre-paid plan. More

by Mahdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Dec 17, 2024 -

Burdick Mazda responded

Mahdi, we're delighted to hear that Meghan provided such fantastic service at Burdick Mazda. Thank you for sharing your experience, and we're here if you need any further assistance!

December 17, 2024

I was on time for my Scheduled for my oil change at 12:00, But i didn't get out of there until 2:30 in which was a little to long. More

by inspir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bell
Dec 18, 2024 -

Burdick Mazda responded

Thank you for your patience during your recent visit to Burdick Mazda. We apologize for the wait and appreciate your understanding as we work to improve our service times. Your feedback is valuable, and we're committed to providing a more efficient experience in the future!

December 13, 2024

Anthony was great he made it so I was able to take my new car home all in one day was super nice made the stressful process of buying a car was easier 100% best experience at a car dealer !!! More

by louisgatto1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tony
Dec 16, 2024 -

Burdick Mazda responded

We're delighted to hear that Anthony made your car-buying experience smooth and enjoyable at Burdick Mazda! It's fantastic you were able to drive home in your new car the same day. Thanks for sharing this wonderful feedback with us!

December 12, 2024

Great selection of Lincoln Nautilus models to choose from. Pleasure to work with Randy- for a second time! More

by LeRoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Corl
Dec 12, 2024 -

Burdick Mazda responded

LeRoy, we're delighted to hear that Randy made your experience at Burdick Mazda enjoyable once again! Thank you for choosing us and enjoy exploring the Lincoln Nautilus models.

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