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Burdick Mazda

Syracuse, NY

4.8
230 Reviews

5885 E Circle Dr

Syracuse, NY

13220

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230 Reviews of Burdick Mazda

May 09, 2025

Service really sucked. It took 10 days to tell me my battery was no good. Lie detector says that’s a lie. More

by Morrow Charlie 62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
May 08, 2025

The employees are very informative and friendly! They help me with all my questions. I couldn't have asked for better service! They get me in and out on a timely matter More

by Joyce.turner55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 09, 2025 -

Burdick Mazda responded

We're delighted to hear that our team at Burdick Mazda provided you with informative and friendly service! It's great to know we could assist with all your questions and ensure a timely visit. Thank you for the kind words!

May 03, 2025

The people here are friendly and helpful. The detailed video of my vehicle is very informative. More

by nsad90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Brittany
May 05, 2025 -

Burdick Mazda responded

Your feedback made our day! Thanks for the five-star review! - Burdick Mazda

May 02, 2025

My first experience with the service department. All my encounters were positive and service needs were explained and performed well. More

by syr.zeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary
May 05, 2025 -

Burdick Mazda responded

We're glad to hear your first experience with the Burdick Mazda service department was positive and that everything was explained clearly. Thank you for sharing your feedback, and we look forward to assisting you again in the future!

May 01, 2025

Dylan was our sales rep and he was absolutely great! Thanks so much for all you did! More

by hifo62rifo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
May 01, 2025 -

Burdick Mazda responded

Hi Rifo! Thank you for leaving us this five-star review and kind words about Dylan from the sales team at Burdick Mazda! We'll see you next time!

April 29, 2025

The dealer was quick and efficient The car was clean and I had no issues with the service the sales representative was very knowledgeable and explained everyerthing I need to know about the options and serv More

by Megreiner11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zen
Apr 29, 2025 -

Burdick Mazda responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Burdick Mazda provided quick and efficient service, and that the sales representative was able to assist you thoroughly. Enjoy your new car!

April 28, 2025

Everyone was very helpful. Friendly, fair, efficient. I’d highly recommend to anyone in the market for a vehicle. More

by apb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance, Elias Makhlouf, Mike Ashby
Apr 28, 2025 -

Burdick Mazda responded

Hi! Thank you for the wonderful feedback! We're delighted to hear that our team at Burdick Mazda provided a friendly and efficient experience. We appreciate your recommendation and look forward to assisting you again in the future!

April 28, 2025

I have bought 3 cars at Burdick Mazda since 2006. I always service my cars at Burdick. That includes buying, mounting, and storing snow tires and rims from them. They are truly excellent in all respe More

by skchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Russo, Kenneth Bryant
Apr 28, 2025 -

Burdick Mazda responded

Hi Chin! Thank you for your continued trust and loyalty to Burdick Mazda! We're delighted to hear that our team, including Meghan in Service and Ken in Sales, consistently provides the excellent service you've come to expect. It's great knowing we can make both your purchasing and servicing experiences so positive. We look forward to serving you again soon!

April 25, 2025

Dealership was great. Greeted promptly, it was clean and organized. Easy to locate and everyone was super friendly. More

by clphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariana Hoke
Apr 28, 2025 -

Burdick Mazda responded

Phillips, thank you for sharing your experience! We're delighted to hear that our team at Burdick Mazda made a positive impression with their friendliness and organization. We appreciate your feedback and hope to see you again soon!

April 25, 2025

The buying experience was excellent. All my questions were answered. It was a great experience More

by navypop42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 28, 2025 -

Burdick Mazda responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Burdick Mazda Team

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