Burdick Hyundai

Crap shoot So I've waited about a year to write this review because I was to upset at the time. Got a car, was delivered to me (how sweet) with a ten inch crack So I've waited about a year to write this review because I was to upset at the time. Got a car, was delivered to me (how sweet) with a ten inch crack in the wind shield. It did not even cleaned or like it had been washed. Then my back door handle fell off. I drove it out there to have it serviced and it was then "fixed"... The door was still broken. They take no pride in what they do. I was told by the manager himself he doesn't go and inspect every car before it leaves. Comical. Waiting to have my car serviced and the store manager, wouldn't even look at me. He was too busy selling a genesis to some old men. Every time I called to talk to a manager I got a different person, finally spoke to The manager and told him he was giving me the run around and he claimed "that isn't a fair thing to say, we have done everything you've asked for" first off what gives you the right to tell me what is and isn't fair to say?! Secondly you I was delivered a crap car that not only wasn't washed but was defective. Thirdly, IT ALL SHOULD HAVE BEEN DONE! Do yourself a favor and look elsewhere. No one has the time, gas or energy to deal with this dealership Most of the reviews are probably false. Hey whatever it takes to make a sale, right?! More

Dishonest and Disorganized. I purchased a Used 2012 Hyundai Veloster from drivers Village a few months ago and it was the worst experience of my life. The staff that I worked wit I purchased a Used 2012 Hyundai Veloster from drivers Village a few months ago and it was the worst experience of my life. The staff that I worked with were very disorganized and dishonest. Through the purchasing process they repeatedly tried to conveniently "forget" about a $500 down payment that I made on the car. Even when I presented a receipt as evidence, they tried to coerce me to sign the (incorrect) papers with a price that did not have the down payment included. They became very angry at me for not signing the papers, as I refused to until they printed a correct copy. Following the purchase of the Vehicle, they informed me that they would not be registering the car at the DMV (even though I paid them to have it done) because of an paperwork error on their part. I had to call repeatedly to get them to honor this, and even then, they made me drive back in twice to sign additional papers for them. One of the times that I drove back in they had to "re-inspect" the car. I'm not sure how they sold the car to me without inspecting it, but that is an issue into itself. When I received my car back there were multiple electrical wires hanging below the steering wheel. This was definitely not the case when I had originally brought the car there. After speaking to the General Manager on the phone, the most he would offer for all the trouble was a $50 gift card. Of course, a month later this is still nowhere to be seen. I highly recommend to anyone considering Drivers Village as a place to do business to reconsider. More

Lack of detail Bought a used car from Burdick. Car was dirty but needed a detailing. It was not done. Car filthy. Dealership alright with turning over a dirty car Bought a used car from Burdick. Car was dirty but needed a detailing. It was not done. Car filthy. Dealership alright with turning over a dirty car. An indictation of the care less attitude at the dealership. Find another dealer to deal with. More