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441 Reviews of Bulldog Kia - Service Center
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June 02, 2018
Awesome! Customer Service was absolutely the best! Andy Wingo went above and beyond any previous customer service I have received at other dealerships. He dese Customer Service was absolutely the best! Andy Wingo went above and beyond any previous customer service I have received at other dealerships. He deserves a best service rating. More
by Brenda21
Employees Worked With
Danielle Joyce, Andy Wingo
May 01, 2018
My KIA stopped driving after their "tune up". Porterfield Tire in Athens did some routine maintenance on my KIA and it ran a code for a first cylinder misfire. I took it to this dealership, explai Porterfield Tire in Athens did some routine maintenance on my KIA and it ran a code for a first cylinder misfire. I took it to this dealership, explained that it was not running well, and asked if they could help me. They did a tune up (without pulling any codes, I later learned) and called to tell me it was "ready to go". I went to pick it up and it couldn't drive 1 mile. Turns out there are multiple issues, and they sent me home with a check engine light on and did not even check to confirm that the car worked after the repair. Beau admitted that he did not test drive it after the repair or pull any codes prior to the repair. My car stalled in traffic and I was almost hit by another vehicle trying to drive it home. I cannot even drive my car home? 700 dollars later? I got it started again, brought it back and Chris, the service manager, and he promised to make it right. Then he left for a 2 week vacation and did not even contact me. I called again to inquire about my vehicle. Beau finally drove it and when it called me back he said: "This car has a lot of issues. Crankshaft, motor mounts--it'll be thousands. It's not even worth it to fix it." !!? Why didn't they say that in the first place when I took it in to be diagnosed? Who does a routine tune-up on a car with a bad transmission that cannot be driven? As a service manager, I cannot imagine letting a mother of 5 drive home in a car that stalls in highway traffic after a costly repair. I'm just glad we are all ok! More
by kate12345
April 01, 2018
James to the Rescue!! I am writing to share the wonderful experience I had with this dealership. I discovered that my taillight had filled up with water and that none of th I am writing to share the wonderful experience I had with this dealership. I discovered that my taillight had filled up with water and that none of the lights were working four days before leaving town on a trip. I called the dealership to see if they could take a look at it before I left town, but was told that there was no way I could be seen that week. I had just received a text message from James Montalvo (the salesman I bought the car from two years ago) a couple of days before checking on how the car was doing, so I decided to try texting him to see if he could help. James was able to get my car checked out the next day!! Ryan was my service tech and was very helpful and polite when reviewing what was wrong with the light. The defective light was covered under warranty and they were able to get it repaired. I love this dealership and the service that I receive here and will always go to James when I need a new car. Thank you! More
by Becca
Employees Worked With
November 26, 2017
My experience on buying a new car I would like to thank , Ms Crystal Taylor for making my experience of buying a new car, an enjoyable one. She is very kind and professional. I would like to thank , Ms Crystal Taylor for making my experience of buying a new car, an enjoyable one. She is very kind and professional. More
by Novemberatkia!
Employees Worked With
Crystal Taylor
July 25, 2017
Reprogramming Bought the car and the key is not working and they wanted to charge me to reprogram a key that is not working........ went to my hometown and they jus Bought the car and the key is not working and they wanted to charge me to reprogram a key that is not working........ went to my hometown and they just did it for free and said if it ever happens again just bring it back........would not recommend Kia in Athens ga. More
by Anon
Employees Worked With
June 21, 2017
Service Manager refused to give me service is prejudice. Sales staff great service manager is awful he alone is the reason I will never buy or recommend Anyone I know to buy a Kia. Sales staff great service manager is awful he alone is the reason I will never buy or recommend Anyone I know to buy a Kia. More
by Unhappyowner
Employees Worked With
Chris Singh
May 15, 2017
Great service Service was great from the service department and Mr. Montalvo. I really appreciated the timeliness of how he got me in so quickly. I love my Kia Service was great from the service department and Mr. Montalvo. I really appreciated the timeliness of how he got me in so quickly. I love my Kia More
by Melissa
May 07, 2017
Dead battery James Montalvo was extremely thorough and helpful when my battery died. He immediately referred me to the service department to diagnose my battery. James Montalvo was extremely thorough and helpful when my battery died. He immediately referred me to the service department to diagnose my battery. I was in and out of Kia within 15 minutes. I would recommend James and the service department to all my friends, colleagues and family. Thank you Bulldog Kia More
by Rian
March 20, 2017
Excellent Service Everytime I bring my Optima in for Service James Montalvo and the service staff always take such great care of me. They are always available to talk t Everytime I bring my Optima in for Service James Montalvo and the service staff always take such great care of me. They are always available to talk to me and answer any questions I have. Great Store and Excellent Staff. More
by Melissa
November 14, 2016
Great service everytime James Montalvo in sales and Beau in service took great care of my Optime getting something replaced on the car. I am so happy with my Optima and this James Montalvo in sales and Beau in service took great care of my Optime getting something replaced on the car. I am so happy with my Optima and this great dealership More
by Melissa
