Bulldog Kia - Service Center

Bulldog Kia responded

Thank you for taking the time to write us a great review! We appreciate your business and thank you for choosing Bulldog Kia for your service needs. We are so glad to hear that you felt comfortable during your wait and we appreciate you recommending us. Have a great day and we look forward to seeing you again!

Bulldog Kia responded

Thank you so much for the excellent review! We are so glad that you enjoyed the free wash and we appreciate your business. Thank you for your kind words and we look forward to seeing you again. Have a great New Year!

Bulldog Kia responded

Thank you so much Torie! We appreciate your business and thank you for recommending us to others. We have been ranked number one in customer satisfaction year after year and it's an honor to carry that title and serve our customers' needs. It truly pays off and we appreciate you recognizing this and being a part our Bulldog Kia family. Have a great weekend!

Bulldog Kia responded

Thank you so much for the excellent review! We appreciate you recommending us and we thank you for your continued business. Have a wonderful weekend and we look forward to seeing you again!

Bulldog Kia responded

Thank you so much! We appreciate your business and thank you for taking the time to write a review for us. Have a great day and we look forward to seeing you again!

Bulldog Kia responded

Thank you so much for your business and for taking the time to write a great review for us! We are so glad that you have had such great experiences and we thank you for sharing it. Have a great day and we look forward to seeing you next time!

Bulldog Kia responded

Thank you so much for taking the time to write a great review for us! We are so glad that you chose Bulldog Kia for the recall fix for your son's Kia Optima and thank you for sharing about your experience. We appreciate your business and hope you have a great day!

Bulldog Kia responded

Thank you so much for taking the time to write a review for us. We appreciate your business and thank you for choosing Bulldog Kia for your Sales and Service needs! We are so thankful for you and look forward to seeing you next time. Have a great day and go Dawgs!!!

Bulldog Kia responded

Thank you so much for the amazing review! We appreciate your business and thank you for taking the time to recommend us to others. We look forward to seeing you again! Have a great day!

Bulldog Kia responded

Hi George, thank you for reaching out. We understand your frustration. Our Owner and Service Manager spoke with you over the phone and in person and you acknowledged and admitted that the damage to your vehicle did not happen here at Bulldog Kia. You didn’t reach out to us until 3 weeks after your vehicle was here and it was in your possession during that time. There is no way for us to know where, how or when the damage occurred to your vehicle but you did acknowledge that it did not happen here at Bulldog Kia. Our detail crew is always more than happy to rewash your vehicle if it is not to your satisfaction. We offer free washes as a courtesy to our customers and want you driving away looking clean and well taken care of. When you left, our team was not informed that there was an issue otherwise they would have gotten it taken care of immediately. As for the other customer having scuff marks on their vehicle, I checked with each of our advisors personally and spoke to them about that situation. Our team is covering the cost of cleaning up the scuff marks on the customer's vehicle. It is rare but possible for that to happen and we have cameras installed to protect our customers in such situations. Again, however, that is extremely rare for something like that to happen here at Bulldog Kia. With your vehicle, you acknowledging the damage not happening here and us inspecting the cameras shows that the damage was not done here. We are extremely careful with our customer’s vehicles while they are in our possession. If you would like to discuss these issues further, please feel free to reach out to me directly and I will be happy to have you come in person and talk more. We absolutely want your business and appreciate you choosing Bulldog Kia for your purchase and service needs. I understand your frustrations and hope that you are able to find out a solution to the damage to your vehicle. Please reach out to me personally if I can assist you further. Have a great day! - Anastasia, Customer Care Manager 706-608-5589

George2079 responded

It was NOT 3 weeks. It had been close to 2 but as explained I don’t drive on the passenger side of the truck. Also for David to make it out that I did it is messed up. I’m not that type of person. I’ve sent 3 people to y’all to buy cars. As far as the other shop psssh. I dropped my truck with y’all not them! Y’all chose to take it to them knowing what kind of person he was. Yea a couple of YOUR employees told me all about that shop!