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Bull Valley Ford
Woodstock, IL
231 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 231 reviews
January 27, 2019
Awesome After having an issue with my car and hoping I wouldn’t need a new car. Alex made it much less stressful when I ended up having to make a quick decisi After having an issue with my car and hoping I wouldn’t need a new car. Alex made it much less stressful when I ended up having to make a quick decision. I may not have wanted a new car but having Alex helping me find a car that would be a good fit, it made the experience a bit better. More
by Kellie
Employees Worked With
James was super patient even after we kept him well over his time to go home. , Alex Cazares
January 26, 2019
Just bought new car!!!! Alex was very helpful, patient and had great advice, knowledgeable answered all my questions. Great service overall. We always go to him when buying Alex was very helpful, patient and had great advice, knowledgeable answered all my questions. Great service overall. We always go to him when buying a new car. More
by Wreyes
Employees Worked With
Alex Cazares
January 23, 2019
Super awesome customer service. I would recommend Alex Cazares. He patient and understanding and knows his stuff about all cars. He will deliver the best customer service and take th I would recommend Alex Cazares. He patient and understanding and knows his stuff about all cars. He will deliver the best customer service and take the time needed to find you what you are looking. More
by Indianaspeedracer
Employees Worked With
Alex Cazares
January 18, 2019
No problems Deal worked out good. nice and easy! Went in there knowing exactly what I wanted and they made it happen. And they gave what I wanted for trade. Thank Deal worked out good. nice and easy! Went in there knowing exactly what I wanted and they made it happen. And they gave what I wanted for trade. Thanks More
by Doug8922
Employees Worked With
Brett Knowles
January 16, 2019
My parents got me a brand new F-150 for Christmas!!! Bull valley is an overall great dealership and have always been good to me and my family. Very big selection of vehicles, salesman are honest and trul Bull valley is an overall great dealership and have always been good to me and my family. Very big selection of vehicles, salesman are honest and truly care about customers. 👍👍 More
by Jordan5150
Employees Worked With
Alex Cazares
January 15, 2019
Amazing as always! Been going here for years and they have been nothing but great to me and my family! Would recommend to anyone. Always going out of there way to make s Been going here for years and they have been nothing but great to me and my family! Would recommend to anyone. Always going out of there way to make sure everyone is happy! More
by Sbaker
Employees Worked With
Bill Schultz
January 15, 2019
Told multiple different prices and 5 days of waiting I called up to Bull Valley Ford and spoke with Bill about the 2012 Ford Raptor they have for sale on 1/10/19. I told him I would be traveling up from I called up to Bull Valley Ford and spoke with Bill about the 2012 Ford Raptor they have for sale on 1/10/19. I told him I would be traveling up from Kansas City and gave him a offer on the truck. He spoke with his manager and called me back saying that they just got the truck in on trade, and that they needed to do some repairs on it first before but the offer I sent should be an issue at all. I told them that I blocked off my schedule to go get a truck on 1/14/19 to work around my business. This is when he informed me that the parts probably wouldn't be in until Monday, so it would probably be Tuesday before it's ready. Even though I already had scheduled customers for my business to be gone on Monday I rescheduled everything to postpone it for this truck. At this time I also told them about my trade in and was told that it would be between $20,500-21,500 depending on the overall condition of the SUV. No problem I own a very high end detail shop, and keep each one of the cars I own in perfect shape anyway, so the $21,500 shouldn't be an issue. Monday comes and I end up having to call in later on the day after I hadn't heard anything to get an answer on the truck. This was when I was told the parts were delayed from weather. No problem and completely understandable. He then says the truck should be finished Tuesday 1/15/19. Great next day same thing happens where I end up having to call up there later on in the day to find out the truck was actually getting worked on. Now all of a sudden though the price of the truck went up $1,000, because of the repairs needed. Even though they performed the EXACT same repairs they told me up front and said the original offer shouldn't be an issue at all. I then say I will meet them in the middle even though I was already told that the one price wouldn't be an issue to begin with. Their comeback was to meet me in the middle and only take off $250. Well that's not really meeting me in the middle since I already did that. Now Bill says well give me a second and I'll go talk to the GM. He then calls me back and says the GM is telling him that the lowest is back to the $1000 more than the original accepted offer, and that my trade in was only going to be $20,500 no matter what. So somehow the price went up YET AGAIN, and the trade in went down even though they hadn't even seen the car yet. I postponed this trip, missed out on 3 other trucks I could of gotten that original day I was suppose to leave, and was jacked around with pricing MULTIPLE different times. I deal with dealerships sadly more than I would want to admit with how quickly I trade in/buy new ones and have NEVER been jacked around with by a dealership anywhere near this. They will tell you whatever they think you want to hear up front just to change it at the end and waste your time and screw you out of other cars you could of already gone and had. I would NOT recommend anyone out of state EVER deal with this company unless you enjoy being told multiple different prices (all making the transaction WORSE not better), and completely wasting your time! More
by DDevaney
Employees Worked With
Bill Schultz
January 14, 2019
Ford Experience Kind, friendly hospitality. No credit? No problem. They will work with you to get the best deal to afford. Thank you so much Ford! Robin~ Kind, friendly hospitality. No credit? No problem. They will work with you to get the best deal to afford. Thank you so much Ford! Robin~ More
by Car4you
Employees Worked With
Tyler Helton, Alex Cazares, Jose Cazares, Darlene Zulman, Brett Knowles
January 03, 2019
Mike is the Greatest!!! Awesome Truck. Awesome Mike. The Best!!! Mike is the Fifth Beatle!!! (Beatles Group). Will buy from Mike again, he is the best and really helped Awesome Truck. Awesome Mike. The Best!!! Mike is the Fifth Beatle!!! (Beatles Group). Will buy from Mike again, he is the best and really helped me make this purchase happen. Thanks Mike!!! More
by Yo
Employees Worked With
Mike Chodorowski
December 30, 2018
Great buying experience From the moment we pulled into the parking lot and were greeted by Tyler, we knew that the Dealership was a professional. Tyler guided us through our From the moment we pulled into the parking lot and were greeted by Tyler, we knew that the Dealership was a professional. Tyler guided us through our options, found the vehicle that fit our needs, and negotiated a very fair price. Jose and James both were very personable, professional and accommodating. During the delivery Tyler's knowledge of the vehicle and it's numerous options was very apparent. More
by Big Daddy
Employees Worked With
James Cronin, Tyler Helton, Jose Cazares
