Bull Valley Ford
Woodstock, IL
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Purchased a used 2021 Ford Ranger from this dealer about a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check engine light came on. Service department has been great! They replaced the window motor for free and repaired the EGR system under the extended warranty I purchased when I bought the truck. I live 30 miles from the dealership and both times they picked up and returned the truck to my home. Fantastic service! More
Not so positive of experience. Tora I talked to online about a vehicle said a vehicle was “ leveled”when asked, which was in fact false. When I called after driving 5 hrs back and Tora I talked to online about a vehicle said a vehicle was “ leveled”when asked, which was in fact false. When I called after driving 5 hrs back and fourth and taking the vehicle home, Dave would not help me. Said we won’t be able to agree on what what said and was a typical car salesman attitude when challenged with I didn’t feel this was ethical. Mo, the sales guy complete unorganized mess, couldn’t find the spare tires owed to us and they had to drive them 2.5 hrs one way a few days later. Vehicle is solid, but the sales and experience after the sale has been poor. I would be careful. More
My wife and I enjoyed our visit and follow-on discussions regarding the potential purchase of a used 2022 Ford F150. Janel was very knowledgeable and helpful as was Dave Demma, the used car Sales Manager. W regarding the potential purchase of a used 2022 Ford F150. Janel was very knowledgeable and helpful as was Dave Demma, the used car Sales Manager. We were not able to come to an agreement but we all parted as friends. We will definitely come back when we need a new vehicle. More
Absolutely terrible. They will say anything get you in the door, then insult you with a ridiculously low car trade in value. I told them what KBB offered me, I was told " They will say anything get you in the door, then insult you with a ridiculously low car trade in value. I told them what KBB offered me, I was told "KBB does not write checks!" What? Talk about a way to ensure a loss of business! More
I was looking for a truck that was pretty specific and not easy to find. I worked with Johnny and Dave and they got me the exact truck I was looking for. I really appreciate their diligence and hard work not easy to find. I worked with Johnny and Dave and they got me the exact truck I was looking for. I really appreciate their diligence and hard work to locate and retrieve ( Green Bay) my perfect truck. More
Just purchased my 3rd or maybe 4th lol car from Bill Holden. He is responsive, knowledgeable and super helpful. Zonje the finance mgr was so efficient. I stopped in after work and I had everything rea Holden. He is responsive, knowledgeable and super helpful. Zonje the finance mgr was so efficient. I stopped in after work and I had everything ready and waiting. I was in and out and home for supper. Stress free buying and great service too. I highly recommend them. More
Just purchased a used 2020 explorer from Clint. Everyone at the dealer was friendly and helpful. No pressure. I shopped around at least 3 other Ford dealers and I was able to get a vehicle with Everyone at the dealer was friendly and helpful. No pressure. I shopped around at least 3 other Ford dealers and I was able to get a vehicle with the lowest mileage for the best price here. Clint was very helpful in explaining new features on the car. I am really happy with my purchae thus far. This is my first Ford! Thanks to all who were involved. More
Bull Valley Ford was willing to work with us to get the best price. We knew the market was tight with few cars available but they were willing to make a good deal. We appreciate that aspect. best price. We knew the market was tight with few cars available but they were willing to make a good deal. We appreciate that aspect. More