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Buick Lakeland - Service Center

Lakeland, FL

4.4
48 Reviews

48 Reviews of Buick Lakeland - Service Center

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October 30, 2024

Marcos S did a fantastic job explaining everything and getting me in and out in a timely fashion. Excellent customer service! More

by LAURALUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos S
October 29, 2024

Not the same since the Cannons sold it. Service has declined. This says I have to have 15 words. More

by CACADENHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
What a dumb survey.
October 24, 2024

They had low pressure sales. The service department is very helpful especially my service provider Michael. More

by SPANKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
October 23, 2024

Shouldn’t have a minimum word requirement! I should be able to say what I want! More

by ALOFTEDAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names!
October 20, 2024

Not quite the family owned business it was, but hopefully it will be soon. The staff was friendly and helpful. More

by G_SCHENKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Hepburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Will Kuhlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Was getting it serviced and also needed an estimate for glass replacement, thinking I would have to come back at a later date for the body work. Fortunately, they already had the part and were able to tak More

by MOWEN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service Dept.
October 19, 2024

Fixed my 1998 vehicle front suspension that is in a 175k vehicle that has. Served me well More

by LESTOURGEONR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Kuhlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron LeStourgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Service was done on the car and they were most courteous and informative about what needed to be done. More

by ANTKOWIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only dealt with Buick service manager.
October 04, 2024

This was my first time there,everything was done very professional. My appointment time was great, they service my vehicle in a timely manner. The service personnel was very courteous, explained everyt More

by BELFYEJ@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 03, 2024

Poor service with attitude . Beware if you did not purchase your vehicle from this dealer! They won’t help you! More

by LGORDON29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The entire service writer staff