126 Reviews of Buick Lakeland - Service Center
Was able to get a next day appointment for a warranty item and other maintenance. Pleasantly surprised to be offered a loaner vehicle. Service was completed as promised later that afternoon. Very well item and other maintenance. Pleasantly surprised to be offered a loaner vehicle. Service was completed as promised later that afternoon. Very well done! Thanks More
I always has great service at this dealership. My service adviser is knowledgeable and contacts me if my car needs a service I wasn't aware I needed. My service adviser is knowledgeable and contacts me if my car needs a service I wasn't aware I needed. More
Matt Sotomayor was great. We knew what we wanted and he never tried to upsell us or talk us into something else. Also, he was very attentive to us while we waited for the fi We knew what we wanted and he never tried to upsell us or talk us into something else. Also, he was very attentive to us while we waited for the financing to be completed. Additionally we had the financing all set up at our credit union and it was never a hard sell to us their financing. And when it came to the add on warranties, they never tried to hard sell us. If I said yes or no, he just said okay. I like the way they work with customers. It was a great experience working with them all. I am very pleased we stopped there to by the car. More
It was wonderful working with Derryl Jones. As a first time buyer for getting a car. He was very patient with me and with working within my budget. He was awesome with not changing the pricing As a first time buyer for getting a car. He was very patient with me and with working within my budget. He was awesome with not changing the pricing of the car or payment plan, that we agreed on. Also, really liked how he had your best interest in getting a better deal for you as a customer. More
I brought my Subaru Outback in for it's one year maintenance. Staff was efficient, friendly and professional. Quality work and help. maintenance. Staff was efficient, friendly and professional. Quality work and help. More
From start to finish the purchase of my 2025 Cadillac XT4 couldn’t have been easier or more pleasant! Jacob Harris, sales, was no pressure, exhibiting patience with all of my questions and requests. Jessica, couldn’t have been easier or more pleasant! Jacob Harris, sales, was no pressure, exhibiting patience with all of my questions and requests. Jessica, finance, demonstrated that same patience. Both Jacob and Jessica were professional, yet personable - I never saw either without a friendly smile! I would definitely recommend them and the dealership to anyone looking to make a new car purchase. Thank you both! More
I have used the service department of this dealership several times in past years and have not had any issues (with the employees or the service performed) which is why I keep coming back. The service pe several times in past years and have not had any issues (with the employees or the service performed) which is why I keep coming back. The service personnel are knowledgeable, friendly, and professional. More
Service department did a good job. I was satisfied and only a bit irritated by the fact that they tried to sell me more than I requested I understand or in business to make a profit, b I was satisfied and only a bit irritated by the fact that they tried to sell me more than I requested I understand or in business to make a profit, but don’t try and sell me stuff. I really don’t need. More