Buick Lakeland - Service Center

Polite, good service, waiting area has snacks, clean bathrooms, great customer service, fast, on time. bathrooms, great customer service, fast, on time. More

New people & it took 2hours & 45 minutes. Car came back sopping wet & I asked if they could dry it. They did. I noticed that my drivers door was still filthy. I drive all the way from Winter Car came back sopping wet & I asked if they could dry it. They did. I noticed that my drivers door was still filthy. I drive all the way from Winter Haven. I had an oil change & tires rotated. I thought $122 was a little high. Not happy with my experience this time. More

Marcos was friendly and professional. However, the suggestions I received did not seem to be out of necessity. However, the suggestions I received did not seem to be out of necessity. More

Is this for service or sales? For mechanical service and body shop it is excellent. Billie Marchand in particular; always on top and in charge.. For mechanical service and body shop it is excellent. Billie Marchand in particular; always on top and in charge.. More

I dealt with Michael in service and he was great. He kept me up to date on the repair and was very customer friendly. I'll look forward to reaching out to Michael on our next visit for maintenance. He kept me up to date on the repair and was very customer friendly. I'll look forward to reaching out to Michael on our next visit for maintenance. More

Easy transaction, accommodating, and smooth process. Will be buying from this dealership again. Idetthe and Steve werr great salesperson. Will be buying from this dealership again. Idetthe and Steve werr great salesperson. More

Normally would have given more stars but something has changed. I had a scheduled appointment for routine maintenance to change oil and filter, took 2.5hrs !! Usually its 1hr or so. Andrew in sales dept i changed. I had a scheduled appointment for routine maintenance to change oil and filter, took 2.5hrs !! Usually its 1hr or so. Andrew in sales dept is great, my rating is only for the service department. More

Kevin in parts was most helpful getting info on parts [or lack of parts] for my 2006 XLR. Service Dept. Associate Marcos was also most helpful with an inspection of my Liftgate problems. lack of parts] for my 2006 XLR. Service Dept. Associate Marcos was also most helpful with an inspection of my Liftgate problems. More

The service representative was very patient and informative about my service needs. He also keep me in the loop about what other services I was needed to have done. informative about my service needs. He also keep me in the loop about what other services I was needed to have done. More

Service department is so helpful, punctual, and really appreciate the complementary loaner. I will definitely use them for the next service. appreciate the complementary loaner. I will definitely use them for the next service. More