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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
377 Reviews

377 Reviews of Lehman Buick GMC - Service Center

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February 29, 2024

The best experience . .. my sales person Julius Iannella is extremely professional, helpful, courteous and expedient. Very excellent experience working with him! More

by jgrande
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jancarlo Boan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jancarlo Boan
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Mar 01, 2024 -

Buick GMC of North Miami responded

Jgrande, we're delighted to know that Julius provided you with such a great experience at Lehman Buick GMC. Thanks for your kind words and support! Let us know if we can be of assistance down the road!

February 28, 2024

!!!@!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!! !!!!!! !!!!!!!!!! !!!!!!!!!! ?? ?? Yay! ?? Yay! Yay! ?? Yep! ?? More

by EARL1960
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Feb 28, 2024 -

Buick GMC of North Miami responded

We're so glad to see your enthusiasm! Thanks for the positive vibes and choosing Lehman Buick GMC. We appreciate it and look forward to seeing you again down the road!

February 26, 2024

My experience has been good, however the last time I received my service they almost charged me a charge that was already included in my membership with Lithia, everything was cleared up and I had good More

by JESSICAPITA8
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Feb 26, 2024 -

Buick GMC of North Miami responded

We appreciate your feedback and are glad to know that the issue was resolved quickly, Jessica. We strive for efficient service at Lehman Buick GMC. Thanks for choosing us and come back to see us!

February 24, 2024

Lacking- went in for service-5 days later a check engine light came on. No good! More

by 1newimage
Recommend Dealer
No
Employees Worked With
Doreen Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Feb 27, 2024 -

Buick GMC of North Miami responded

We're sorry to learn about your frustrating service experience. It's never ideal having to take your car back in for an engine light issue after you've just been in for routine service. We understand your frustration and would like to understand what went wrong during your visit. Please feel free to reach out to me directly if you're open to discussing further. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

Feb 27, 2024 -

1newimage responded

I expected there was a diagnosis at the beginning when the service advisor plugged into the diagnosis port. After all, she was able to tell me I would need an entire TPMS replacement module since only 1 of the modules are not working. Then, the check engine warning… As I currently read the vehicle diagnosis app, it’s still showing two issues aside from the TPMS-oil life and another yet undefined… What’s up here?

February 18, 2024

Satisfactory. Well atended I was satisfactorylly attended and my warranty applied with no problem and as a plus service, a car wash was provided to my car More

by LRAMOSZ
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Feb 19, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a satisfactory experience at Lehman Buick GMC and that your warranty was applied without any issues. It's always our pleasure to provide top-notch service, including the car wash! Thanks for sharing your feedback with us. Let us know if we can assist with anything else in the future!

February 18, 2024

They did not provide me with no transportation,no courtesy car nor no rental car,I'm a man with a family I had no means of transportation to get to work,to take my kids to school,I could not get arou More

by Krisirie80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Feb 20, 2024 -

Buick GMC of North Miami responded

Krisirie, I'm truly sorry to read about the inconvenience you and your family have experienced. We understand how important reliable transportation is for our customers' daily lives, so it's concerning that we've missed this mark with you. Your feedback is invaluable in helping us improve our services and customer care. Please reach out directly so we can discuss a resolution to these issues further. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

February 18, 2024

Very pleasent and professional Dorren and Antoine the mechanic are a class act, and an asset to your team. More

by Rpgolfer_2000
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Feb 17, 2024 -

Rpgolfer_2000 responded

Thanks again, your team are a real asset to your company dont change!!

Feb 19, 2024 -

Buick GMC of North Miami responded

What a stellar review! Our team at Lehman Buick GMC appreciates your kind words and feedback. Here's to more smooth driving and easy maintenance visits with us!

Feb 20, 2024 -

Rpgolfer_2000 responded

Thanks again, got your response. tx

February 18, 2024

Everyone was courteous and helpful. Everyone was courteous and helpful! I like that no matter what job title, anyone can and will willingly help the customer. I need a loaner next time, More

by JBFOXX
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 19, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a positive experience with our team at Lehman Buick GMC! We appreciate your feedback and will definitely keep in mind about the loaner for next time. Thanks for choosing us! Travel safe and come see us again whenever we can next be of service.

February 18, 2024

They were timely, very nice. They were timely , nice and very professional. Doreen thoroughly explained the problem and what was needed More

by Tangie_white
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 19, 2024 -

Buick GMC of North Miami responded

We're glad to know our team at Lehman Buick GMC provided you with timely and professional service. It's great that Doreen was able to explain everything clearly! Thanks for the review, we appreciate it! Travel safe and come see us again whenever we can next be of service.

February 17, 2024

Doreen was great Doreen always takes care of all the problems I hate this review More

by GEORGE@UNIQUEPRODUCERS.COM
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 19, 2024 -

Buick GMC of North Miami responded

Thanks for taking the time to share your experience at Lehman Buick GMC, George. We're glad to know you enjoyed working with Doreen during your service visit. Travel safe and come see us again whenever we can next be of service.

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