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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
365 Reviews

365 Reviews of Lehman Buick GMC - Service Center

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March 08, 2024

My experience was terrible. Stephanie was my service advisor and she would not tell me what was wrong with my car, did not help me arrange alternate transport, I had to find and More

by Twingurl13
Recommend Dealer
No
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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March 08, 2024

Excellent service Doreen and Andre's are the best in the dealership Very professional And very caring for their customers More

by Walterbarbara8805
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Mar 08, 2024 -

Buick GMC of North Miami responded

We're so glad to know that Doreen and Andre's service made a positive impact on your experience at Buick GMC of North Miami. We strive for professionalism and care in all our customer interactions, thank you for acknowledging their efforts! Come back to see us, Barbara!

March 07, 2024

They was amazing and make sure my servers got done and they also wash my car. I really appreciate it. More

by Phanorclepha86
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Mar 07, 2024 -

Buick GMC of North Miami responded

We're glad to know you had an amazing experience at Buick GMC of North Miami. We always aim to provide top-notch service and it's great that our team was able to meet your expectations! Let us know if we can assist with anything else in the future.

March 07, 2024

Fast transmission flush. Friendly and courteous. Seemed to enjoy his work Had me in and out quickly. More

by Kneuls43
Recommend Dealer
Yes
Employees Worked With
Skyler
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Mar 07, 2024 -

Buick GMC of North Miami responded

It's always great to hear our team handled your service appointment swiftly and efficiently! Thank you for choosing Buick GMC of North Miami for your maintenance needs. We look forward to seeing you again next time!

March 02, 2024

Got in quick. Good service. Got out fast It was a pleasure talking have my vehicle serviced there More

by Pmrc25
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Mar 04, 2024 -

Buick GMC of North Miami responded

Thanks for the five-star review of Lehman Buick GMC! We truly appreciate your kind words and look forward to working with you again down the road!

March 02, 2024

I already did. They screwed me again I replaced your battery still under warranty. My car wouldn't start. The battery ?? is unusable you didn't cover your warranty. More

by NROSENFELD
Recommend Dealer
No
Employees Worked With
Doreen Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Mar 05, 2024 -

Buick GMC of North Miami responded

I'm sorry to read about your experience with the battery replacement and warranty coverage. This is not the level of service we aim for, and I'd like to look into this matter further for you. Please reach out directly so that we can discuss how best to resolve this issue. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

February 29, 2024

Scammers Scammers in every possible way. . the added optional add on to my contract without disclosing it before I signed More

by MFRAZIER0
Recommend Dealer
No
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Mar 04, 2024 -

Buick GMC of North Miami responded

Mr. Frazier, We're really sorry to read about your experience. Transparency is a key part of our business, and we never intend for anyone to feel misled. We'd like the opportunity to look into this further and work towards gaining back your trust. Please feel free to reach out to me directly. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

February 29, 2024

The best experience . .. my sales person Julius Iannella is extremely professional, helpful, courteous and expedient. Very excellent experience working with him! More

by jgrande
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jancarlo Boan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jancarlo Boan
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Mar 01, 2024 -

Buick GMC of North Miami responded

Jgrande, we're delighted to know that Julius provided you with such a great experience at Lehman Buick GMC. Thanks for your kind words and support! Let us know if we can be of assistance down the road!

February 29, 2024

They did their best to work with us and Doreen had so much extra work trying to get our insurance to pay. It was an epic trying time for us. The car is running great. More

by Mooney.007james
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Mar 01, 2024 -

Buick GMC of North Miami responded

We're glad to know that Doreen and our team at Lehman Buick GMC could assist during a challenging time. We hope your car continues running smoothly! Let us know if we can assist with anything else.

February 28, 2024

!!!@!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!! !!!!!! !!!!!!!!!! !!!!!!!!!! ?? ?? Yay! ?? Yay! Yay! ?? Yep! ?? More

by EARL1960
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 28, 2024 -

Buick GMC of North Miami responded

We're so glad to see your enthusiasm! Thanks for the positive vibes and choosing Lehman Buick GMC. We appreciate it and look forward to seeing you again down the road!

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