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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
365 Reviews

365 Reviews of Lehman Buick GMC - Service Center

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January 08, 2022

The service writer & service manager told me the same story about my camera. I took it to a different dealership and I was told something differently. I am very upset that they didn't suggest on perhaps More

by jak828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen
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Jan 12, 2022 -

Buick GMC of North Miami responded

Thanks jak828 for taking the time to review your recent visit to our Service Department regarding difficulties you were experiencing with your vehicle's camera. I am sorry that we did not meet your expectations during this visit. Your feedback about options that would have been acceptable to you are helpful and will be included in our ongoing efforts to improve the services we offer our clients. I am available to further discuss this experience and your concerns if you are interested in doing so. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

January 07, 2022

Doreen is the best. Very courteous and polite.She should be rewarded soon as possible. More

by ANNIEALEXANDER2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen 5;stars
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Jan 12, 2022 -

Buick GMC of North Miami responded

Thanks ANNIEALEXANDER2009 for this 5-star review and for letting us know that Doreen is the best, very courteous and polite. We appreciate your business and your recommendation!

January 04, 2022

Lehman, I must admit you get 2 thumbs 👍🏽today. As promised you had me out of there on time. More

by harrissonia97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen , William Key
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Jan 05, 2022 -

Buick GMC of North Miami responded

Thank you harissonnia97 for this 5-star review of your recent visit to our Service Department and for letting us know that your vehicle's servicing was completed on time as promised. We appreciate your recommendation, your business and look forward to seeing you again in the future!

January 01, 2022

Estefania has always been courteous, friendly and professional at her job and the recent trip is no different even though the cost for my services was significantly more than I had expected but I sup More

by MUCTARRSESAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro- service advisor: 5 (five) stars 👍🏼
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Jan 03, 2022 -

Buick GMC of North Miami responded

Thank you MUCTARRSESAY for letting us know that Estefania has always been courteous, friendly and professional in the performance of her job. We appreciate your recommendation and your business!

January 01, 2022

The worst experience ever from last time and that day on December 29, 2021 If you don’t like it here and don’t back! I would never buy another Buick again! We had 8:00am Appointment to do oil change and wai More

by joel1231583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ESTEFANIA ADARO, DOREEN WEISS
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Jan 03, 2022 -

Buick GMC of North Miami responded

Hello joel1231583 and thank you for sharing your concerns about your recent visit to our Service Department. I hope you will accept my sincere apology that you had an extended wait for completion of your vehicle's oil change. We strive to provide the best possible services to all our customers and I am very concerned about the information contained in your review . Please contact me at your earliest convenience so we can further discuss your experience. I look forward to hearing from you soon! Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

December 29, 2021

Everyone was nice and very helpful and informative. Had the answers to my questions and more More

by WADL5126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner
Report | Print
Jan 03, 2022 -

Buick GMC of North Miami responded

Thank you WADL5126 for this 5-star review of your recent visit to our Service Department when everyone was nice, informative and very helpful. We are happy to have you as our customer and look forward to your next visit!

December 27, 2021

Horrible this will be my last time dealing with them I feel like they be scamming people out of money More

by altviabutler2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dorean
Report | Print
Jan 03, 2022 -

Buick GMC of North Miami responded

Hello altviabutler2018 and thank you for sharing your concerns about your recent visit to our Service Department. We strive to provide the best services possible to all our customers and apologize that we did not meet your expectations during your recent visit. I am very concerned about your review and ask that you contact me as soon as possible so we can fully discuss whatever happened during your visit that precipitated these concerns. I look forward to talking with you at your earliest convenience. Tariq Siddiqui General Manger tsiddiqui@lehmanautoworld.com

December 27, 2021

Service and customer service super excellent Everybody very helpful deserve all a letter of comendation More

by ENpI938
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 03, 2022 -

Buick GMC of North Miami responded

Thank you ENp1938 for this 5-star review of your recent visit to our Service Department. We are happy to learn that you received super excellent service and everyone was very helpful during your visit. We appreciate your recommendation and your business!

December 26, 2021

Muy buena atencion al cliente, estoy muy satisfecho. El carro esta funcionando de maravilla. Asombrozo More

by EPENALVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Torres
Report | Print
Dec 27, 2021 -

Buick GMC of North Miami responded

Gracias EPENALVER por esta revisión de su reciente visita a nuestro departamento de ventas y por los excelentes comentarios sobre el buen servicio al cliente que ha recibido. Agradecemos sus comentarios, le felicitamos por su compra y esperamos poder volver a servirle en el futuro.

December 25, 2021

Had to go back 2x fir same probkem iffered to charge 12 to replace remote battery..highway robbe4y. More

by Bestmoma18
Recommend Dealer
No
Employees Worked With
Dont knkw names
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Dec 27, 2021 -

Buick GMC of North Miami responded

Hello Bestmoma18 for this review of your recent visit to our Service Department. We strive to provide the best services possible to all our customers and apologize that your visit was not a positive one. I would like to connect with you to further explore the specifics of this visit if you are interested in doing so and look forward to hearing from you so we can work together to resolve your concerns promptly. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

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