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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
365 Reviews

365 Reviews of Lehman Buick GMC - Service Center

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November 11, 2023

Took 3 hours to let me know I needed a new battery for what was wrong with my car. Not satisfied at all. More

by Jamesbowers922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Nov 14, 2023 -

Buick GMC of North Miami responded

James, I'm sorry to learn about your experience and the delay in diagnosing your car's issue. We strive for efficient service, so it's disappointing to know we didn't meet that expectation this time around. I'd like the opportunity to discuss this further with you if possible. Please feel free to reach out at a convenient time for you. Thank you, Steve Zubizarreta Service Manager 305-537-8073

November 10, 2023

What a GREAT Service! They treat you like a family, Estefanía thanks for yours kindness. More

by AGPRODUCTSUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Nov 10, 2023 -

Buick GMC of North Miami responded

Thanks for the kind words and stellar review! Our team at Lehman Buick GMC appreciates you taking the time to provide this great feedback. We hope to provide you with exceptional service again down the road!

November 09, 2023

I visited yesterday and as usual she was kind and professional. I definitely would recommend to anyone who needs service book with Stephania More

by yoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Tsegga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Girado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro, Steve Zubizarreta
Nov 09, 2023 -

Buick GMC of North Miami responded

Yoli, we're so glad to know that Stephania provided you with such excellent service at Lehman Buick GMC. Thanks for your recommendation! Safe travels until next time!

November 08, 2023

Great day and a very. Plesant service and staff all around everyone was very helpful More

by martineznotary20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Buick GMC of North Miami responded

We appreciate you taking the time to leave your feedback regarding your recent experience at Lehman Buick GMC! It's great to learn you had a pleasant time and enjoyed working with our team. Let us know if we can assist with anything else in the future!

November 02, 2023

Way too expensive! They wanted to charge me $4600 for a job that I got perfectly and professionally done, with a warranty,by another company for $950. I have been using More

by mnbulls
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Doreen Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Buick GMC of North Miami responded

We're sorry to read about your recent experience and understand the frustration of feeling overcharged. We aim for transparency in our pricing while maintaining high-quality standards. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. We value your long-term relationship with us and want to make things right. Thank you, Steve Zubizarreta Service Manager 305-537-8073

November 01, 2023

Doreen was professional 👌 my service was very quick I been bringing my truck at gmc since 2017 More

by msantiague67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
Nov 01, 2023 -

Buick GMC of North Miami responded

We appreciate your loyalty over the years! Our goal is to provide efficient service, and we're happy to see your experience aligns with those standards. Thanks for trusting Lehman Buick GMC with your automotive needs. See you next time!

November 01, 2023

Doreen was great however had to return next day for problem that was supposed to have been corrected and paid for to find another issue that would coast additional six hundred dollars. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Buick GMC of North Miami responded

Frank, It's regrettable to learn about the issues you've experienced. It's our goal to ensure all problems are resolved before a customer leaves and it seems we fell short in this instance. We'd appreciate the opportunity to discuss your concerns further so that we can work towards a resolution together. Please reach out at your earliest convenience. Thank you, Steve Zubizarreta Service Manager 305-537-8073

November 01, 2023

I've been coming here for years and always been treated fairly and nice. Always a pleasure coming here More

by JBSCMS675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Buick GMC of North Miami responded

We're so glad to know you've had consistently positive experiences with us at Lehman Buick GMC. It's always a pleasure serving loyal customers like yourself!

November 01, 2023

Horrible customer service. Irresponsible, unreliable, careless. Will never step into this dealership again. I had to escalte to the upper management to get issues resolved More

by Sergey.bolkhovskiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Estefania Adaro
Nov 03, 2023 -

Buick GMC of North Miami responded

Sergey, We strive for excellent customer service, and it's unfortunate your visit didn't reflect those standards. Your feedback is important to us, and we appreciate your input. Our hope is to provide you with an improved customer service experience given the opportunity. If you'd like to discuss your situation, please reach out directly. Thank you, Steve Zubizarreta Service Manager 305-537-8073

September 08, 2023

Excellent customer services, where people care about customers and they work hard to resolve any problem. That’s Estefania Adaro, she is knowledgeable, professional and she cares. Today it wasn’t the fi More

by carmend67
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Sep 12, 2023 -

Buick GMC of North Miami responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future.

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