Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
377 Reviews

377 Reviews of Lehman Buick GMC - Service Center

Sort by
January 24, 2024

I think you need to hire more service advisors, your two need help. They are very nice but often customer have to wait to be seen, because your two advisors are busy. More

by Mrsdwellsdavis
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Jan 24, 2024 -

Buick GMC of North Miami responded

Thanks for your feedback! We're always looking to improve our service at Lehman Buick GMC, and we'll certainly take your suggestion into consideration. We appreciate you taking the time to share this with us. We truly hope to provide you with an improved experience during your next visit.

December 17, 2023

Estefania. Is an excellent service manager. Gets you in and out as promised.. also very good on the follow up. More

by SDLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy tsegga, Estefania Adaro
Report | Print
Dec 18, 2023 -

Buick GMC of North Miami responded

We're glad to know Estefania provided you with excellent service and got you back on the road in no time! Thanks for choosing Lehman Buick GMC for your automotive needs! We appreciate your feedback and we'll make sure to pass along the kind words. Safe travels until next time!

December 14, 2023

I'm very happy with the service, Doreen is very helpful in general the service is very good thanks More

by RMENDOZA923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Buick GMC of North Miami responded

Thanks for the five-star review! Doreen will be happy to know you enjoyed working with her during your visit to Lehman Buick GMC. Let us know if we can assist with anything else in the future!

December 09, 2023

Estefanía was very helpful and ethical, the repair took a little longer than expected but the car is now running much better now. Thank you More

by Sylvia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Report | Print
Dec 11, 2023 -

Buick GMC of North Miami responded

Sylvia, we're glad to know Estefanía was able to assist you and that your car is running better after the repair at Lehman Buick GMC. Thanks for being patient with us! We hope to serve you again in the future!

December 08, 2023

Great customer service and great repair service on my GMC Yukon. I have nothing else to say More

by APPOINTMENT+7864366591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
Report | Print
Dec 08, 2023 -

Buick GMC of North Miami responded

Thanks for the five-star review! We appreciate you choosing Lehman Buick GMC for your automotive needs. We hope to keep taking great care of your GMC Yukon!

December 06, 2023

I felt pressured & fast talked into my purchase finance experience was horrible everything incentives promised didn’t happened now I can’t get in contact with the salesperson.. More

by CCBUTLER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Estefania Adaro
Report | Print
Dec 07, 2023 -

Buick GMC of North Miami responded

We're sorry to learn about your experience. We aim for a relaxed, pressure-free environment and clear communication with our customers, so it's disappointing that this wasn't reflected in your visit. If you could reach out directly we'd appreciate the opportunity to discuss any issues or concerns further and try to make things right. Thank you, John Troia Sales Manager johntroia@lithia.com

December 04, 2023

Best GM service department in South Florida! I always work with Estefania. She's awesome More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
Report | Print
Dec 04, 2023 -

Buick GMC of North Miami responded

Thanks for the kind words, Jorge! Estefania will be proud to learn you enjoy working with her each time you visit. We appreciate you choosing Lehman Buick GMC for your service needs! See you next time.

December 04, 2023

Excellent customer service Excellent customer service and great follow up by the service team and dealership More

by BMACY15
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Dec 05, 2023 -

Buick GMC of North Miami responded

We're delighted to know you had an excellent experience with our service team at Lehman Buick GMC. We appreciate your feedback and look forward to serving you again in the future!

December 03, 2023

Very very good service frienly woman short Time to make the job i am happy More

by alainpelchat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Buick GMC of North Miami responded

Thanks for the stellar review of Lehman Buick GMC, Alain! We're glad our team got you back on the road in no time. Let us know if we can assist with anything else in the future!

December 02, 2023

My last experience with getting my car repaired was not a good one.. I was told the service department was out of the part that was needed for the repair and my car was kept there for a week. Still don't und More

by Jamesbowers922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
Report | Print
Dec 04, 2023 -

Buick GMC of North Miami responded

James, We're sorry to learn about your recent experience at Lehman Buick GMC. We strive for efficiency and clear communication, so it's disappointing to know we fell short this time around. Your feedback is valuable as it helps us improve our service delivery in the future. Thank you for sharing! Please feel free to reach out if you'd like to discuss your situation any further. Thanks, Steve Zubizarreta Service Manager 305-537-8073

1
...
12
13
14
...
38