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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
377 Reviews

377 Reviews of Lehman Buick GMC - Service Center

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February 15, 2024

I arrived, waiting at the front desk, watching Doreen train a new employee, and was very rude to him, and ignored me for several minutes before finally paying attention to me and why I was there and had More

by Adam@hazeltoncap.com
Recommend Dealer
No
Employees Worked With
Doreen Weiss
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 19, 2024 -

Buick GMC of North Miami responded

Adam, I'm sorry to read about your less than satisfactory experience. It's important that our customers feel welcomed and comfortable, so it's disappointing to know we did not provide an ideal environment for you. We also aim for efficiency in all services provided, including oil changes and tire rotations - I apologize if this wasn't the case here. Your feedback is valuable as it helps us improve where necessary. Please reach out directly if you'd like to discuss further or have any other concerns. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

February 15, 2024

Doreen gets me in and out quickly, keeps things realistic when necessary and fair when appropriate. I know what to expect going in, and I know I won't be sold things that are unnecessary, and I know Doreen ( More

by Mike.porche
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 16, 2024 -

Buick GMC of North Miami responded

We appreciate your trust in our service team, Mike! Doreen will appreciate your recognition of her efforts to get you back on the road as quickly as possible. Thanks for taking the time to share your experience. Come back to see us at Lehman Buick GMC!

February 14, 2024

Very pleasant, professional people! Doreen as nice as can be, and the rest of staff as well the same. More

by Rpgolfer_2000
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 15, 2024 -

Buick GMC of North Miami responded

We're delighted to know you had a pleasant experience with Doreen and the rest of our team at Lehman Buick GMC. Thanks for your kind words, we appreciate it! See you next time!

Feb 15, 2024 -

Rpgolfer_2000 responded

CLASS ACTS!!! AND ANTOIN THE MECHANIC

Feb 15, 2024 -

Rpgolfer_2000 responded

Antoin the mechanic really a class act!!

February 14, 2024

Good customer service Good Customer Service service on my vehicle, and very understanding with me and I will be back to bring more service and business to the company More

by DANILOR1020
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 15, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a positive experience with our service team at Lehman Buick GMC. We look forward to seeing you again and providing more great service!

February 13, 2024

Fast, professional, clean Convenient, close, friendly, lovely, close, quick, amazing, beautiful Lovely, gorgeous, very very convenient, I love the brand More

by carlosumiller11
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
February 13, 2024

Excellent Service! Clean, reliable and timely service. Honest, Friendly, but no free coffee or water and no television. More

by veta.grissett
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 14, 2024 -

Buick GMC of North Miami responded

We're glad to know you found our service at Lehman Buick GMC excellent and reliable! We appreciate your feedback about the amenities, we'll take it into consideration. Thanks for choosing us! We look forward to seeing you again next time!

February 11, 2024

Doeeen is excellent to work with. Keeps you informed and has a very pleasant but businesslike personality More

by ejalves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Buick GMC of North Miami responded

Ejalves, we're delighted to know that Doeen provided excellent service during your visit at Lehman Buick GMC. We appreciate the feedback and look forward to assisting you in the future!

February 11, 2024

Buying a 40 ? ? thousand dollar vehicle and had to take it back less than 30 days because of water leaks More

by HOTTDOGG39
Recommend Dealer
No
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 13, 2024 -

Buick GMC of North Miami responded

We're sorry to read about the water leaks you've experienced with your recent purchase. This is certainly not the kind of experience we want our customers to have, and we'd like a chance to make things right for you. Please reach out so that we can assist further in resolving this issue as quickly as possible. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

February 10, 2024

Great service and attentive to details Very informative and helpful in letting the customer know ahead of time when services are due More

by atenalol64
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Estefania Adaro
Feb 12, 2024 -

Buick GMC of North Miami responded

We're glad to know you found our service at Lehman Buick GMC informative and helpful. We always aim to keep our customers in the loop about their vehicle's needs. Thanks for your feedback and come back to see us!

February 10, 2024

Always good I brought 2 cars no complaints only one problem with my daughter with Hyundai a while back More

by Irwinnesbitt20110
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Estefania Adaro
Feb 12, 2024 -

Buick GMC of North Miami responded

We're glad to know you've had good experiences with us at Lehman Buick GMC. We apologize for any issues that may have occurred in the past and appreciate your continued support! See you next time.

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