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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
365 Reviews

365 Reviews of Lehman Buick GMC - Service Center

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February 07, 2024

Doreen is an all rounder . She was swamped at 8.30 am when I got there but she stayed calm & let everyone know she will get to us in a timely manner she did an excellent job dea More

by Geetabd
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Feb 08, 2024 -

Buick GMC of North Miami responded

Thanks for the glowing review! We're glad to know that Doreen was able to provide you with excellent service, even during a busy time at Lehman Buick GMC. Your kind words are much appreciated and we'll be sure to pass them along!

February 06, 2024

Doreen is awesome, she kept me informed about my car and handle the situation without added stress More

by georgiapecan50
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 07, 2024 -

Buick GMC of North Miami responded

Your satisfaction is our priority at Lehman Buick GMC! Doreen will be proud to know she left a positive impression during your visit. We appreciate your feedback and look forward to working with you again down the road!

February 05, 2024

I always be greeted with the best hospitality and respect.and I love that about Lehman Buick GMC More

by rsmileymac
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 06, 2024 -

Buick GMC of North Miami responded

We strive to treat all our guests with respect at Lehman Buick GMC, so we're proud to see that reflected in your review. We're grateful for customers like you! Thank you for taking the time to share your experience. Let us know if we can assist with anything else in the future.

February 04, 2024

When returning inside the vehicle was duty and I had to take it to the car wash to get it cleaned properly. ?? More

by GBSAMUEL
Recommend Dealer
No
Employees Worked With
Doreen Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Feb 05, 2024 -

Buick GMC of North Miami responded

I'm sorry to learn that the cleanliness of your vehicle wasn't up to par when you returned. We aim for top-notch service and it seems we fell short this time around. If you're open to discussing this further, please reach out so we can work towards a resolution together. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

February 04, 2024

Doreen has been taking care of Me and My vehicle since I purchased it in 2019 My Experience with Her is ALWAYS EXCEPTIONAL!!!!!!!!! More

by yeashe
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 05, 2024 -

Buick GMC of North Miami responded

We're so glad to know that Doreen has been providing exceptional service for you and your vehicle since 2019. Thank you for choosing Lehman Buick GMC. We appreciate the positive feedback! Here's to many more years of smooth driving and easy maintenance visits with us!

February 04, 2024

Andrea was excellent Ops Andres Couldn't ask for a better master tech Like Andres is More

by Walterbarbara8805
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 05, 2024 -

Buick GMC of North Miami responded

Thanks for the stellar review of Lehman Buick GMC, Barbara! Andres will be proud to see your kind words. Come back and see us again whenever we can be of assistance along the way.

February 03, 2024

Good Doreen is very knowledgeable and extremely clientele conscious and courteous. Your sales rep are very aggressive. More

by George@abmsevaluation.com
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 05, 2024 -

Buick GMC of North Miami responded

We appreciate your feedback, George! It's great to know that Doreen was able to assist you with her expertise and courteous approach. We always strive for the best customer service here at Lehman Buick GMC. Come back to see us!

February 03, 2024

Poor customer service. Not accommodating at all. Very impatient service manager Car check engine light still on etc. etc. More

by SSPORTMANN
Recommend Dealer
No
Employees Worked With
Doreen Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 05, 2024 -

Buick GMC of North Miami responded

We're sorry to read about your frustrating experience. Our goal is always to provide excellent customer service, and it seems we fell short this time around. We'd like the opportunity to make things right, especially with regards to your car's check engine light issue. Please reach out at a convenient time for you so we can discuss further. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

Feb 05, 2024 -

SSPORTMANN responded

I went there today. And again the service level and kindness of the service staff is at best a 4 out of 10! Again I’ll need to rent a car and spend money out of pocket because you need to first diagnose it before you can approve a rental, which will probably again take a few days! Even though you fixed it already I still have to spend money! You buy a luxury $100K car and get a service like I bought a Fiat or something

February 02, 2024

Had to get car towed in and Doreen was so nice and kept me updated More

by Lharkness1
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 05, 2024 -

Buick GMC of North Miami responded

Thanks for choosing Lehman Buick GMC for your maintenance needs. It's never fun having to tow your vehicle, but we're glad Doreen made that experience a little more pleasant for you. We're glad to know she kept you informed regarding your vehicle's status. Let us know if we can assist with anything else in the future!

February 01, 2024

Best experience ever! !! Best experience ever, will definitely come every time to her!! Best experience ever, will definitely come every time to her!! Will definitely recom More

by ESGENERALSOLUTIONSLLC
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Estefania Adaro
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Feb 02, 2024 -

Buick GMC of North Miami responded

We're over the moon to know you had such a great experience at Lehman Buick GMC! We appreciate your recommendation and look forward to seeing you again in the future. Safe travels until then!

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