Back

Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
365 Reviews

365 Reviews of Lehman Buick GMC - Service Center

Sort by
October 01, 2024

I have been going to this dealership since I purchase my car. I am satisfied with their service and have no complaints thus far. I mostly dealth with Doreen, who is friendly and approachable and always ke More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Service was great. Wait time was not! Entered at 12:15. LEFT at 6:15. Left hand apparently doesn't know what the right hand is doing. Waiting is fine. Unnecessary Wait More

by vango711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Buick GMC of North Miami responded

Thank you for sharing your feedback. We're glad to hear the service was great, but we apologize for the long wait time at Buick GMC of North Miami. Your comments will help us improve our efficiency and coordination moving forward. We look forward to providing a better service experience for you in the future.

September 12, 2024

Professional ,Fast and Efficient. Gives excellent customer service. Always keep the customer informed. with update of service. More

by laureettajd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Buick GMC of North Miami responded

Thank you for the fantastic feedback! It's always great to hear that our team at Buick GMC of North Miami provided professional and efficient service. We appreciate your support and look forward to serving you again!

August 01, 2024

Great, great super easy nice people fantastic very cool place, happy birthday and good job More

by teddykurz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Buick GMC of North Miami responded

Your satisfaction is our priority at Buick GMC of North Miami, Teddy. We're grateful to have customers like you and appreciate all your kind words. We look forward to working with you again down the road!

July 11, 2024

Was very Helpful with solving My problem, not knowing at the time they was having computer problems with verifying my Warranty. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Buick GMC of North Miami responded

AJ, we're glad to hear our team at Buick GMC of North Miami was able to assist you despite the computer issues. Thanks for your patience and understanding!

June 28, 2024

I took my Terrain 2012 , in for service, 3 hours later ,I come back to pick it up. They told me they didn't find anything wrong with it. But it's been cutting off since I had it service. Something is wrong More

by SEDWARDS5063
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Alejandro Castillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Buick GMC of North Miami responded

Edward, It's disappointing to hear about your experience with the service on your Terrain. It's concerning that the issue wasn't resolved and has persisted since then. We want to ensure your vehicle is properly taken care of, so please reach out to ivansandino@lithia.com at your earliest convenience so we can address this matter further. Thank you, Ivan Sandino Service Manager

June 19, 2024

It is a good organization. They work very well to serve their customers. Thank you. More

by Geechlove12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Buick GMC of North Miami responded

We appreciate the five-star review and support. Thank you for choosing Buick GMC of North Miami. If you ever need anything, please don't hesitate to reach out. Safe travels!

June 13, 2024

Professional,Prompt,Knowledgeable,Thorough,From Every Encounter By Customer Service Especially On Initial Car Inspections. More

by elissaanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Lorenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoine Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Buick GMC of North Miami responded

Thank you for highlighting the professionalism and thoroughness of our team at Buick GMC of North Miami. We appreciate your feedback, Elissa, and look forward to serving you again!

June 04, 2024

Excelente servicio al cliente, un placer conversar con Doreen. I will continue as a client More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Buick GMC of North Miami responded

Nos alegra mucho escuchar que tu experiencia con nuestro servicio al cliente fue excelente, Pedro, en Buick GMC de North Miami, ¡y que disfrutaste conversar con Doreen! En nuestro equipo, nos esforzamos por brindar el mejor servicio posible, y comentarios como el tuyo nos motivan a seguir mejorando día a día. Esperamos seguir siendo tu elección como cliente y estamos aquí para ayudarte en todo lo que necesites. ¡Gracias por confiar en nosotros!

June 04, 2024

Doreen was very pleasant to work with. She understand my needs. She ensured that the service that I received was prompt. She communicated every detail. More

by latavia_f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Buick GMC of North Miami responded

Thank you for sharing your experience, Latavia! We're glad to hear that Doreen provided prompt and attentive service at Buick GMC of North Miami. We appreciate your feedback and hope to assist you again in the future. Safe travels!

1
...