Buick GMC of North Miami

Fraudulent Dealer - BUYERS BEWARE!!! You know how they say - when it seems to good to be true it usually is. This should be their slogan. Bought a 2015 car with low mileage here. We were You know how they say - when it seems to good to be true it usually is. This should be their slogan. Bought a 2015 car with low mileage here. We were hesitant on buying the car but they tried every tactic in the world to sell it to us. When we looked at the car, we noticed scratches and dents and weird marks in the paint. They just dismissed it as "normal wear and tear"... (for a 2015 car??) We should have known right then and there that something wasn't right. They let us wait in a freezing room for over 4 hours (I guess that's one of their Sales tactics so you get hungry and tired and just want to go home) Then they had the nerve to tell us how "SAFE" the car was for our expanding family, showed us a "clean" CarFax report and Edmunds Safety Report, only to come to find out 2 months later after purchasing the vehicle that it had been previously wrecked in an accident and repainted by someone who did a horrible Job. A mechanic at Dodge told us the car was bought by Lehman Buick at an auction from Enterprise rental company, they have their own insurance so they don't have to disclaim any accidents on the Carfax report. That's usually why a lot of dealerships purchase cars from Rental Companies. (If only we would have known this!) If a simple mechanic found out about this within 5 minutes, a dealership certainly would have known about this too before purchasing the car. We bought the car trusting the dealership thinking it was safe for our family, since that's what they kept bringing up as selling point when they well knew that the car had been wrecked previously. This is NOT how you treat customers. They should learn something about honesty and not sell an expectant mother a car that has been previously wrecked without disclosing that fact. Now I will drive around my kids in a car that isn't safe just because they were too greedy and care NOTHING about their customers. This alone should keep you away from this place. I will warn everyone I know about this place and tell them to go somewhere else. I assume all the other positive reviews are fake. More

NOT RELIABLE! Not Happy At All! Not reliable!!! Got 3 cars from them at the same time, paid them and left with the cars. NOW im getting bills from them saying i nee Not Happy At All! Not reliable!!! Got 3 cars from them at the same time, paid them and left with the cars. NOW im getting bills from them saying i need to pay for this BS and that BS, they are holding my plates! Finance manager doesnt want to help and also the manager! HORRIBLE!!!!!! More

Great Sales Experience Visited 4 different GM dealers no one was able to beat their price. They had a lot of patience with me never pushy and answered all my questions and c Visited 4 different GM dealers no one was able to beat their price. They had a lot of patience with me never pushy and answered all my questions and concerns. Wayne was able to get me the safest and cheapest vehicle for my needs. More

Happy buyer I called the store for a price. I knew exactly what I wanted, so I was calling all the dealerships in my area. I spoke to Ilene who said she would cal I called the store for a price. I knew exactly what I wanted, so I was calling all the dealerships in my area. I spoke to Ilene who said she would call me back. 10 minutes later she called with an out the door price that none of the other dealers would match. When I went there, Kevon greeted me and within 15 minutes, I had the car and the price I wanted. Outstanding service and honesty. They can't be beat. More

amazing I had an amazing experience. I've bought probably 20 cars in my 40 years and I've never had such a professional honest salesman how Cristian is , he I had an amazing experience. I've bought probably 20 cars in my 40 years and I've never had such a professional honest salesman how Cristian is , he had us laughing and taught us a lot about our Buick Enclave and made us fall in love with our vehicle. If you're going to Lehman buick make sure you ask for Cristian , wonderful genuinely young man. More

Excellent experience Great service, great sales staff, clean dealership, would highly recommend Lehman Buick GMC. The staff was very courteous and very well knowledgeable Great service, great sales staff, clean dealership, would highly recommend Lehman Buick GMC. The staff was very courteous and very well knowledgeable on the product and differences with other product. Thanks again for a great experience. More

Great Service Eperience I went to Lehman Buick GMC service department and was very happy with the service I was provided. I was told my vehicle would be ready in two hours wh I went to Lehman Buick GMC service department and was very happy with the service I was provided. I was told my vehicle would be ready in two hours which the vehicle was finished in an hour. I will continue to use the service department in the future. More

Wonderful experience! I recently had my vehicle in service and I was very impressed with the level of professionalism and friendliness of Ms. Doreen. She was very attentive I recently had my vehicle in service and I was very impressed with the level of professionalism and friendliness of Ms. Doreen. She was very attentive, informative and understood the importance of my time. She also had on of the sales associates show me around the showroom while I waited and I am truly impressed with the improvements and technology features of the new Buick and GMC's. I will definitely be upgrading soon :) More

Fantastic sales team and wonderful service department After having an old beat up car for many years, I finally decided to buy a new car. I sent in an Internet request and Seth and his team were friendly After having an old beat up car for many years, I finally decided to buy a new car. I sent in an Internet request and Seth and his team were friendly and extremely! When I got to the dealership I was greeted buy a very nice salesman by the name of Wayne. He walked me through the whole process and got me a great car at a great price! More

service customer I am very happy with the level of service I receive from the service advisor Doreen and not to mention the excellent sales reps I dealt with which are I am very happy with the level of service I receive from the service advisor Doreen and not to mention the excellent sales reps I dealt with which are Jose and Wayne. Thanks for everything! More