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Buick GMC of North Miami

Miami Gardens, FL

Overview
Employees
Reviews
Vehicles
4.4
672 Reviews
Welcome to Buick GMC of North Miami! Located in Miami, our dealership is proud to provide the all-new Buick and GMC models to customers in Miami, Hollywood, Fort Lauderdale, and surrounding areas. Our dealership features an incredible selection of new models as well as inventories of pre-owned and certified pre-owned cars, trucks, and SUVs. Regardless of what you’re in the market for, one of our dedicated sales professionals will assist you in finding the new Buick or GMC or pre-owned model that fits your wants and needs. Stop by Buick GMC of North Miami today to take a closer look at what our dealership has to offer in Miami-Dade County. We are conveniently located at 21200 NW 2nd Avenue, Miami, FL 33169. Buick GMC of North Miami is your top choice in the Miami area when it comes to buying a new or used vehicle. Our family-owned business, in operation since 1936, employs experts who know the ins and outs of every Buick and GMC model. That knowledge runs deep, all the way from ownership down to sales, service, finance, and every single department in our dealership.
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21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 672 reviews

July 15, 2021

We purchase the vehicle on 6/20, today is 7/15 and they still have not paid our trade in nor fully funded the new vehicle. I had to make a payment on a vehicle I traded in that I no longer have. I’ve cal More

by carlos_churion
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ofek Hayut, Andres Roca, Gregory Mostsinsker, Jose Falero, Luis Barrios, Mike Andreu, Robert Ruiz, Wesley Russell, Luis Rodriguez, Davian Bell
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Jul 17, 2021 -

Buick GMC of North Miami responded

Thank you Carlos Churion for this information concerning the payoff for your trade and funding of the new vehicle you purchased. I will be conducting a review internally to learn more about this situation and ask that you contact me directly so we discuss this matter and so I can ensure that I have a clear and concise understanding of exactly what has transpired. I am here to help promptly resolve this matter. Please let me hear from you at your earliest convenience. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com .

Jul 18, 2021 -

carlos_churion responded

Your response is a joke. You have my name and information, before posting a copy paste response, you could have done an investigations. Your response does not issue an apology nor empathy and you still have yet to contact me with a solution. My temporary tag will expire on Tuesday 7/20 and you and your team still have yet to solve my issue. Poor management on your side.

July 11, 2021

Nice people but you all are way too expensive labor cost more than parts that is terrible and when you are regular need a discount More

by Lolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know
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Jul 15, 2021 -

Buick GMC of North Miami responded

Thank you, Lolo for taking the time to provide this feedback about your recent experience with our Sales Department. Customer feedback is very important to us and helps us to improve the services we provide our customers as we move forward. I am available to answer any questions or clarify any information should you care to further explore your concerns. Thank you again for your feedback. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

July 06, 2021

I have been bringing my car here for one and a half years and have been satisfied with the service every time. Estephania, service representative, is always very pleasant and she does an excellent job explai More

by AINGRAHAM56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estephania
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Jul 15, 2021 -

Buick GMC of North Miami responded

Thank you AINGRAHAM56 for this 5-star review of your recent visit to our Service Department and for letting us know that Estephania is always very pleasant and provides excellent services. We look forward to seeing you again in the future!

July 05, 2021

At the service department is very professional. Miss Doreen take care of me each time I come love it. More

by FRANCINELINDSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiser
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Jul 15, 2021 -

Buick GMC of North Miami responded

Thank you Francine Lindsey for taking the time to provide feedback about the very professional services received during your recent visit. We appreciate your business!

July 01, 2021

My 4th Buick Encore in a row from Lehman. Happy customer for sure. I even brought my partner with me and he leased a Buick Encore as well. More

by larryallen57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ofek Hayut, Mike Andreu
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Jul 04, 2021 -

Buick GMC of North Miami responded

Thank you larryallen57 for this 5-star review of your recent purchasing experience. We appreciate your loyalty, are glad to know you are a happy customer and thank you for bringing in your partner who leased an Encore from us as well. Thanks for choosing Lehman Buick GMC!

Jul 04, 2021 -

larryallen57 responded

The windshield washer fluid was almost empty. Did not check that when I got the car. That was not good.

Jul 05, 2021 -

Buick GMC of North Miami responded

Thank you larryallen57 for letting us know that the windshield washer fluid was almost empty when you got your vehicle. We apologize for that oversight and will make sure that this information is passed along to our staff to ensure that this does not recur. Your feedback is important to us and will help us to improve the services we offer.

June 30, 2021

Great service and nice price and understand unberstend and willing to help,and make you comfortable and make the experience very nice and professional and More

by halifaxron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ofek Hayut, Shawn Sullivan, Davian Bell
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Jul 01, 2021 -

Buick GMC of North Miami responded

Thank you halifaxron@gmail.com for this feedback about the great service you received during your recent visit. We appreciate your recommendation, your business and look forward to seeing you again in the future!

June 25, 2021

The service rep Doreen was fantastic. And setting the appointment with Miss Jackie was always a delight More

by BABBA31384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen, Jackie Knittel
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Jun 29, 2021 -

Buick GMC of North Miami responded

Thank you BABBA31384 for this 5-star review of your recent visit to our Service Department and for letting us know that the service provided by Doreen was fantastic and the appointment process with Jackie was a delight. We appreciate your recommendation and look forward to seeing you again!

June 25, 2021

Doreen is absolutely the best!She’s the reason I complete the surveys after my vehicle is serviced. More

by IRDAVIS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen
Report | Print
Jun 29, 2021 -

Buick GMC of North Miami responded

Thank you IRDAVIS07 for this 5-star review of your recent visit to our Service Department and for letting us know that Doreen is absolutely the best! Your feedback and your recommendation are much appreciated!

June 25, 2021

Very efficient and knowledgeable he dealership staff is very efficient and knowledgeable. Everyone was nice and helpful. Every time I visit they deliver excellent customer service! More

by VALERIETKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abner Reyes, Robert Ruiz
Report | Print
Jun 29, 2021 -

Buick GMC of North Miami responded

Thank you VALERIETKINS for this review of the very efficient and knowledgeable services you received during your recent visit to our service department. Your comment that every time you visit, we deliver excellent customer service is very important to us and demonstrates our commitment to providing only the best services to our customers. We appreciate your business!

December 07, 2020

STAY FAR AWAY FROM THIS DEALERSHIP unless you enjoy being ripped off by thieves. They cannot be trusted. Their unethical financial department will lie to your face in order to get your business. A person by More

by Brett S.
Recommend Dealer
No
Employees Worked With
Demetrius from Finance DEPT.
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Dec 08, 2020 -

Buick GMC of North Miami responded

Hello Brett and thank you for your review. We welcome all feedback and value the opinions of all our customers. I apologize that your visit did not meet your expectations. We go out of our way to provide the best services possible to all our customers and I would like the opportunity to better understand the details of your concerns. You may contact me either by email or phone. I look forward to speaking with you. Tariq Siddiqui General Manager (305) 306-1637 tsiddiqui@lehmanautoworld.com

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