Buick GMC of North Miami

Service department is grossly incompetent. DO NOT HAVE YOUR CAR REPAIRED HERE!!! Took my 2016 GMC in for a common repair. It was returned in far worse condition. They told me to bring it in DO NOT HAVE YOUR CAR REPAIRED HERE!!! Took my 2016 GMC in for a common repair. It was returned in far worse condition. They told me to bring it in last Thursday so they can run additional diagnostics on Friday. Never heard from anyone on Friday so I walked in for a status report in person. That visit was fruitless. My vehicle sat on the lot over the weekend. Finally, without any prior communication, I get a $6000 estimate TEXT for ADDITIONAL repairs on Monday. Repairs that should have been done the first time. Every time I called the service department to inquire about the text, everything was “not available”; I even asked for the general manager and still no one was available. Finally, on Tuesday, I advocated for a refund expeditiously because my vehicle was never actually repaired the first. I had to pay for a 3rd tow to different shop. Not knowing anything about my situation, their diagnostics confirmed that nothing was ever done to repair my vehicle at this service department. The new shop is charging me a quarter of the cost this service department tried to squeeze out me and I’m confident they’ll get it right. More

I had an awesome experience with GMC of North Miami on 10.1.24. Great Salesman Jimmy and Great Finance Mgr Daron...A+ 10.1.24. Great Salesman Jimmy and Great Finance Mgr Daron...A+ More

Ricardo Saint Sume was amazing. He gave me an awesome deal, very affordable. Everyone was very nice. He gave me an awesome deal, very affordable. Everyone was very nice. More

My salesman Ricardo Saint Sume was excellent as usual. This is the third vehicle I get from him he goes above and beyond to help me. Management and finance were very courteous. But PDI and or detailin This is the third vehicle I get from him he goes above and beyond to help me. Management and finance were very courteous. But PDI and or detailing dropped the ball they can do a much better job. That's why I gave them 4 stars. More

Atención personalizada, rápida y eficaz, realmente el proceso de entrega de vehículo y compra se hace en muy corto tiempo proceso de entrega de vehículo y compra se hace en muy corto tiempo More

I have been going to this dealership since I purchase my car. I am satisfied with their service and have no complaints thus far. I mostly dealth with Doreen, who is friendly and approachable and always ke car. I am satisfied with their service and have no complaints thus far. I mostly dealth with Doreen, who is friendly and approachable and always keep my abreast of what's going on with my vehicle. More

It was really quick to make a deal with them. They sell quality cars for the best price. They sell quality cars for the best price. More

Service was great. Wait time was not! Entered at 12:15. LEFT at 6:15. Left hand apparently doesn't know what the right hand is doing. Waiting is fine. Unnecessary Wait Wait time was not! Entered at 12:15. LEFT at 6:15. Left hand apparently doesn't know what the right hand is doing. Waiting is fine. Unnecessary Waiting unnecessarily is extremely selfish! More

Professional ,Fast and Efficient. Gives excellent customer service. Always keep the customer informed. with update of service. Gives excellent customer service. Always keep the customer informed. with update of service. More

We just traded in our 2023 Toyota Tacoma for a 2024 GMC Sierra 1500. In addition to getting a very good price and fair trade in value, the level of service we received from Ray Rodriguez (Assistant GM) and Sierra 1500. In addition to getting a very good price and fair trade in value, the level of service we received from Ray Rodriguez (Assistant GM) and Samuel Verdecia was exceptional. The whole process was smooth and fast. Highly recommend this dealership!! More