Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Buick GMC of North Miami

Miami Gardens, FL

Overview
Reviews
4.5
663 Reviews
Call Dealership (786) 718-1172

21200 NW 2nd Ave

Miami Gardens, FL

33169

Directions

By Type

Showing 663 reviews

June 01, 2024

They provide very good service and even though your credit is not too good but they find a way to help out. More

by djeanguytorite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Julius Iannella
Report | Print
Jun 03, 2024 -

Buick GMC of North Miami responded

Your satisfaction is our priority at Buick GMC of North Miami, so it's wonderful to hear that our team was able to assist you despite credit challenges. Thanks for sharing your positive experience! Travel safe in your new ride and come see us again whenever we can next be of service.

Helpful
June 01, 2024

Wonderful! Todos fueron maravillosos. Recomiendo este dealer como el mejor. Estoy feliz con mi nuevo carro More

by ILEANA54DECUBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Gonzalez, Raul Feliu
Report | Print
Jun 03, 2024 -

Buick GMC of North Miami responded

Gracias por la recomendación! Nos alegra saber que tuviste una experiencia maravillosa en Buick GMC of North Miami y que estás feliz con tu nuevo carro. ¡Disfrútalo al máximo! Esperamos trabajar con usted nuevamente para sus futuras necesidades automotrices.

Helpful
June 01, 2024

Bad service when ordering a part for my vehicle. Took a year to come in. More

by kl2thebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
Report | Print
Jun 04, 2024 -

Buick GMC of North Miami responded

We appreciate your patience and truly understand your frustration with the amount of time taken to receive the necessary part needed for your repairs. It's regrettable to know that we weren't able to provide you with the five-star experience you deserve, and we hope to have the opportunity to earn back your business in the future. If you'd like to discuss your experience or have any additional questions, please feel free to reach out to me directly at ivansandino@lithia.com. Thank you, Ivan Sandino Service Manager

Helpful
June 01, 2024

Poor service department and sales team does not full fill their promises! The installed my headlights incorrectly, this should of been routine but was not. More

by BEASLEYREIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 04, 2024 -

Buick GMC of North Miami responded

Reis, It's regrettable to learn that your headlights weren't installed correctly. This is certainly not the level of service we aim to provide all our guests, and we understand your frustration. We would love the opportunity to make things right and work towards earning back your business. Please feel free to reach out to me directly at ivansandino@lithia.com if you're willing to discuss your situation further. Thank you, Ivan Sandino Service Manager

Helpful
May 31, 2024

Ricardo been calling and texting for days, at first it was annoying then i went to see the Buick Envista, His manner, product knowledge, and assistance was the best customer service I had ever had in a wh More

by tspinks22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
May 31, 2024 -

Buick GMC of North Miami responded

Thank you for sharing your experience with us. We're glad Ricardo's dedication and expertise made a positive impact on your visit to Buick GMC of North Miami. If you need any further assistance, reach out any time. Enjoy the new Buick Envista!

Helpful
May 31, 2024

Ricardo was a great sales person, respectful and made the process fast and easy. Smoothest car buying experience ever! Ricardo & Austin (The finance manager) treated me with respect and made my purchase hass More

by adrienne2you76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Austin Lorenz
Report | Print
Jun 03, 2024 -

Buick GMC of North Miami responded

Adrienne, we're delighted to hear that Ricardo and Austin made your experience at Buick GMC of North Miami smooth and hassle-free. Thank you for sharing, and we look forward to your next visit!

Helpful
May 31, 2024

Doreen was amazing as always. She was able to get the right people to get my vehicle’s battery replaced in no time! More

by GUARDIANSPIRIT111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
Jun 03, 2024 -

Buick GMC of North Miami responded

It's great to hear that Doreen and the team at Buick GMC of North Miami provided such efficient service! Thank you for sharing your positive experience with us, and we look forward to serving you again in the future!

Helpful
May 31, 2024

I built and ordered my beautiful Yukon and Ricardo make transaction easy and fast for my retirement gift More

by jw07141944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 03, 2024 -

Buick GMC of North Miami responded

Congratulations on your new Yukon! It's wonderful to hear that Ricardo made your Yukon purchase smooth and efficient at Buick GMC of North Miami. If you need any further assistance, don't hesitate to reach out to us. Enjoy your beautiful new ride and happy retirement!

Helpful
May 30, 2024

It's my 5th vehicle at this dealership and with Ricardo it's always great customer service More

by Jershon78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Austin Lorenz
Report | Print
May 30, 2024 -

Buick GMC of North Miami responded

It's wonderful to hear that Ricardo has left such a positive impression on you, Jershon! Thank you once again for the five stars. We truly appreciate your feedback and looking forward to your next visit here at Buick GMC of North Miami!

Helpful
May 30, 2024

I went back and forth couple times at this and each time Ricardo assist me with patience and kindness and answer all my questions even the most annoying one More

by paulbaxterplumbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
May 30, 2024 -

Buick GMC of North Miami responded

It brings us joy to hear that Ricardo provided you with such patient and kind assistance at Buick GMC of North Miami. Thank you for sharing your experience. We look forward to your next visit. Until next time, drive safe, Paul!

Helpful
1
2
3
4
...
67