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Buick GMC of North Miami

Miami Gardens, FL

Overview
Reviews
4.4
695 Reviews
Call Dealership (786) 718-1200

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 695 reviews

May 15, 2025

Great job best of Miami and south Florida would buy another car for my f More

by Elvismiguelbenitez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Jimmy Tsegga, Julius Iannella, Michou Metellus, Barbara Mullings, Ray Rodriguez, Julius Iannella, Carlos Isava Guerrero, Maria Valencia Ossa, Pablo Sanchez
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May 13, 2025

Ricardo was amazing from start to finish,even go out of his way to get véhicule couple hours away for me.Great customer More

by cenatus.nico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
May 13, 2025 -

Buick GMC of North Miami responded

Thank you for sharing your experience! We're glad to hear that Ricardo went above and beyond to assist you at Buick GMC of North Miami. Enjoy your new vehicle, and we appreciate the support! See you next time.

May 10, 2025

The concierge was extremely pleasant and professional! I was treated very well. Service was completed quickly with no surprises. More

by chernandez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarai Inostroza
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May 12, 2025 -

Buick GMC of North Miami responded

We're delighted to hear that our concierge made your experience at Buick GMC of North Miami a pleasant one. Thank you for the kind words and we hope to see you again soon!

May 09, 2025

Terrible Experience – Dishonest Pricing and Poor Customer Service Avoid this dealership at all costs. I tried to buy a used Ford F-150 and was met with nothing but shady tactics. They refused to provide a More

by jstepp44
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Edward Miller and Horacio Garrido
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May 12, 2025 -

Buick GMC of North Miami responded

I'm sorry to hear about your experience with the pricing and customer service. We strive for transparency in all our dealings, so it's concerning to read this feedback. I'd like to personally address these issues and ensure clarity moving forward. Please feel free to reach out at your convenience. Thank you, Hector Gutierrez - AGM - hectorgutierrez1@lithia.com

May 05, 2025

Great service department! They had me in and out and explained everything. Doreen made the process easy. Car runs great now! More

by hbushman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
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May 06, 2025 -

Buick GMC of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that Doreen and our service team at Buick GMC of North Miami made your visit smooth. Enjoy driving your car with confidence! See you next time.

May 04, 2025

Very happy with the car and purchasing the car at the dealership. Very nice salesman. More

by michele
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
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May 05, 2025 -

Buick GMC of North Miami responded

We really appreciate you taking the time to leave Buick GMC of North Miami this awesome review, Michele! Congrats on your new car!

May 02, 2025

Ricardo did a good job to help me. Very satisfied with his service to me More

by msnene2cute
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
May 02, 2025 -

Buick GMC of North Miami responded

Thank you for choosing Buick GMC of North Miami! We appreciate your positive feedback and the shout-out to Ricardo!

May 02, 2025

Process felt underinformative . But nice people and they did alot for me and my new car. But I still feel played. More

by CP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
May 06, 2025 -

Buick GMC of North Miami responded

Thank you for sharing your experience. It's great to hear that our team was nice and helpful, but I'm sorry if the process felt under informative. We aim to provide clear communication throughout, so please feel free to reach out if you'd like us to address any lingering concerns or questions about your new car purchase. Thank you. Hector Gutierrez - AGM - hectorgutierrez1@lithia.com

April 25, 2025

Amazing customer service, very knowledgeable and patience with the service everyone was very helpful and attentive More

by Dayanis Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Isava Guerrero
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Apr 28, 2025 -

Buick GMC of North Miami responded

Dayanis, we're delighted to hear that you had an amazing experience with our team at Buick GMC of North Miami. Thank you for your kind words and support! We will continue to work hard to provide you with the best possible experience next time.

April 22, 2025

Julius was incredibly helpful and patient with me throughout the entire process. He was always quick to respond to any questions I had and provided exceptional service. Magela was also wonderful—toge More

by mercedes.bachiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
magelakasparianrode, Julius Iannella, Julius Iannella
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Apr 23, 2025 -

Buick GMC of North Miami responded

Mercedes, we're delighted to hear that Julius and Magela provided you with exceptional service at Buick GMC of North Miami. Thank you for sharing your experience, and we hope you're enjoying your new vehicle! See you next time.

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