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Buick GMC of North Miami

Miami Gardens, FL

Overview
Reviews
4.5
662 Reviews
Call Dealership (786) 718-1172

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 662 reviews

July 01, 2024

My second car with Ricardo,he did everything he can to assist me with great customer services More

by Dortilus12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
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Helpful
June 30, 2024

Ricardo and Austin and Jimmy assisted gave a me a good deal and great customer service More

by dre_lonon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Austin Lorenz
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Jun 30, 2024 -

Buick GMC of North Miami responded

Congrats on the new ride, Dre! Ricardo and Austin will be proud to know they left such a great impression during your recent visit. It's always rewarding to know we provided great customer service and we look forward to your next visit here at Buick GMC of North Miami!

Helpful
June 28, 2024

I took my Terrain 2012 , in for service, 3 hours later ,I come back to pick it up. They told me they didn't find anything wrong with it. But it's been cutting off since I had it service. Something is wrong More

by SEDWARDS5063
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Alejandro Castillo
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Jul 01, 2024 -

Buick GMC of North Miami responded

Edward, It's disappointing to hear about your experience with the service on your Terrain. It's concerning that the issue wasn't resolved and has persisted since then. We want to ensure your vehicle is properly taken care of, so please reach out to ivansandino@lithia.com at your earliest convenience so we can address this matter further. Thank you, Ivan Sandino Service Manager

Helpful
June 20, 2024

Ricardo was my salesman and he was completely awesome and patient. I'm very happy with my decision. More

by racquelallen43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 21, 2024 -

Buick GMC of North Miami responded

Congrats on the new ride! Thank you for taking the time to leave us a five-star review, Racquel! Ricardo will be glad to know that his patience and professionalism led you to a satisfying car-buying journey at Buick GMC of North Miami. We'll be here if you need assistance with anything else down the road!

Helpful
June 19, 2024

It is a good organization. They work very well to serve their customers. Thank you. More

by Geechlove12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Doreen Weiss
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Jun 20, 2024 -

Buick GMC of North Miami responded

We appreciate the five-star review and support. Thank you for choosing Buick GMC of North Miami. If you ever need anything, please don't hesitate to reach out. Safe travels!

Helpful
June 18, 2024

The service was superb. I appreciated the clarity and swiftly. We didn't have to spend all day at the dealership. Our sales person made us feel cared for . More

by Nympha J. Meadows
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsegga
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Jun 19, 2024 -

Buick GMC of North Miami responded

Thank you so much for the positive review, Nympha. We're glad that we were able to provide you with clarity and help ensure you had a swift car-buying experience. We appreciate you choosing Buick GMC of North Miami as your preferred dealer. If you ever need anything in the future, feel free to reach out. Enjoy every mile in your new ride!

Helpful
June 13, 2024

Professional,Prompt,Knowledgeable,Thorough,From Every Encounter By Customer Service Especially On Initial Car Inspections. More

by elissaanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Austin Lorenz, Antoine Hinds
Report | Print
Jun 13, 2024 -

Buick GMC of North Miami responded

Thank you for highlighting the professionalism and thoroughness of our team at Buick GMC of North Miami. We appreciate your feedback, Elissa, and look forward to serving you again!

Helpful
June 13, 2024

Our sales rep Julius was super nice and he helped us every step of the way. We ended up with another car than the one we came to see, and Julius was helpful even though the car wasn’t quite ready to sh More

by Maxnfamily
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julius Iannella, Austin Lorenz
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Jun 13, 2024 -

Maxnfamily responded

Our sales rep Julius was super nice and he helped us every step of the way. We ended up with another car than the one we came to see, and Julius was helpful even though the car wasn’t quite ready to show, he was great through the process and everything came together for us. The rest of the staff was super as well, the paperwork and signing went smoothly.

Jun 13, 2024 -

Buick GMC of North Miami responded

Thank you so much for taking the time to share your experience with us! We're happy to hear that Julius provided you with exceptional service and made your car-buying journey a smooth and enjoyable one. Should you ever need anything in the future or have any questions, please don't hesitate to reach out. Wishing you many miles of happy driving in your new car!

Helpful
June 06, 2024

My experience was good, Ricardo assisted me with all my questions and needs. Great deal More

by princeoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 06, 2024 -

Buick GMC of North Miami responded

It's great to know that Ricardo was able to assist you with all of your questions and needs. Providing our customers with excellent service is a top priority for us at Buick GMC of North Miami. We look forward to assisting you during your next visit in the future. Until next time, safe travels!

Helpful
June 06, 2024

Great dealership. Ricky was a great help! Will definitely recommend to my friends and family! More

by princeoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 06, 2024 -

Buick GMC of North Miami responded

Thank you for your kind words and for choosing Buick GMC of North Miami. We're especially glad to hear that Ricky provided you with excellent assistance. If you ever need anything or your friends and family have any questions, don't hesitate to reach out. We look forward to serving you again!

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