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Buick GMC of Beaverton
Portland, OR
279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 279 reviews
December 28, 2019
Called on a Toyota Sienna with low miles. Was told it was representative of a car with 26000 miles on it "normal wear and tear" was sent pictures of the vehicle from every angle. We were told the price and i representative of a car with 26000 miles on it "normal wear and tear" was sent pictures of the vehicle from every angle. We were told the price and it was a non negotiable price. This was the exact color and trim level we had been looking for and were willing to pay a little more for the right everything. We picked up a cashiers check from our bank, arrange insurance and headed the 5.5 hour drive to pick up our new, to us, van. My wife is 6 months along and this was to going to be our growing family van. We arrive at the dealership and within 2 minute realized we had been mislead as to the condition of the van. I was in near tears and unable to talk. The salesman acted confused and asked what the deal was. I pointed out the obvious damage to the front of the vehicle and he said he had never seen that before. The pictures he sent were all of full vehicle except the one of the front right of the vehicle, it magically cuts off the damage area. There were other areas of concern on the vehicle but the deal breaker was the obvious misleading and having us drive 5.5 hours to see a vehicle that was not as represented. Don't jeopardize your families safety to a dealership that cannot be honest about something so blatant. Makes you wonder about the things you cannot see! More
by groceryonashoestring
Employees Worked With
Sam Nejad, Kyle Heppner
December 18, 2019
Drew and Thomas are awesome!!! If you are looking for a car, new or used, please talk to Drew. He is very nice and knowledgeable. Thomas (from financial) is also very helpful and pa If you are looking for a car, new or used, please talk to Drew. He is very nice and knowledgeable. Thomas (from financial) is also very helpful and patient. He helped me on updating my loan contact ( that already submitted). Thank you!!! More
by ken
Employees Worked With
Drew, Thomas
December 13, 2019
My experience was excellent!! Tommy was efficient, kind, knowledgeable, and I didn’t feel pressured. I would definitely recommend my friends and family to buy a car at Buick GMC of Beaverton knowledgeable, and I didn’t feel pressured. I would definitely recommend my friends and family to buy a car at Buick GMC of Beaverton More
by nailahroache
Employees Worked With
Tommy Wilson
November 16, 2019
Corey Castner has exceeded my expectations and has an excellent ear to hear the entire conversation. Excellent service all around. I am so thankful for the transparency and great people. excellent ear to hear the entire conversation. Excellent service all around. I am so thankful for the transparency and great people. More
by quentin.reynolds
Employees Worked With
Corey Castner excellent person and transparent , Tommy Wilson
November 12, 2019
They don't care about you! The only thing you need to remember about this dealership is they do not care about their customers. Months ago, I noticed this dealership had a car The only thing you need to remember about this dealership is they do not care about their customers. Months ago, I noticed this dealership had a car I had been looking for. I made an appointment to see it, and I kept the appointment. I then scheduled another appointment for a test drive so my wife could be there. Once again, I kept my appointment and was on time. I then decided to pay FULL PRICE for this car since I had been looking for one for a while. Months later, the car has been in the shop this whole time, and they refuse to give me the title. I call almost every day for 2 months now, and they are just hanging up on me now. I went to the DMV to file a lost title, and I would need the cooperation of the dealership to make this happen. They refuse to help me. So.... I have a car I can't drive in the shop that isn't mine! THANKS A LOT BUICK GMC OF BEAVERTON. Your lawsuit is coming... More
by irarref215
Employees Worked With
Robin Antonick
November 08, 2019
Sam Nejad was honest and forthcoming during the entire process. He was also extremely knowledgeable of the particular vehicle we purchased and answered all of our questions. process. He was also extremely knowledgeable of the particular vehicle we purchased and answered all of our questions. More
by Smith
Employees Worked With
Sam Nejad and Thomas Tang
October 08, 2019
From the first phone call checking on my trade-in value, they were straight forward, great communication. Seriously a no-stress transaction that was completed after hours on a Friday night they were straight forward, great communication. Seriously a no-stress transaction that was completed after hours on a Friday night More
by DrMike
Employees Worked With
Christopher Akins, Shelley Shelby
September 24, 2019
Front wheel break job I give top rating today because the team at Buick GMC of Beaverton did an excellent job like they always have done in the past. I give top rating today because the team at Buick GMC of Beaverton did an excellent job like they always have done in the past. More
by customer
Employees Worked With
Josiah Pomeroy
September 17, 2019
Great Overall Experience Ira (Finance) and Brian (Sales) made our entire deal and trade-in easy and transparent. Even though we live in Arizona, they worked through an agreem Ira (Finance) and Brian (Sales) made our entire deal and trade-in easy and transparent. Even though we live in Arizona, they worked through an agreement that made sense for both parties and even drove our vehicle out to Phoenix for the trade-in exchange. To be honest, we were trying to buy locally here in Arizona, but the staff at Buick GMC of Beaverton made it so clear who we could trust. Great overall experience! More
by Mike S.
Employees Worked With
Ira, Brian
September 11, 2019
Painless buying experience Accommodating and low pressure. I enjoyed my buying experience with Mytah. They even stayed after hours to make sure I was able to complete my purchas Accommodating and low pressure. I enjoyed my buying experience with Mytah. They even stayed after hours to make sure I was able to complete my purchase without any complaints. Very nice staff More
by Danielle
Employees Worked With
Mytah
