Buick GMC of Beaverton

Paid for a car in cash and never received the title! 6 months later we're out nearly $7000 and have a car that we're legally unable to drive! We purchased a vehicle from Buick GMC of Beaverton in Janua months later we're out nearly $7000 and have a car that we're legally unable to drive! We purchased a vehicle from Buick GMC of Beaverton in January of 2021. We paid for this vehicle in cash and were promised that the title of the vehicle would be sent to us within 30 days. We have contacted this dealership multiple times to obtain the title that is rightfully ours for the vehicle we paid for in full, and have been given the run around with their staff. Their licensing clerk is conveniently never in the office, and the sales department passes the buck. The DMV is able to see the title status through their online software and it still hasn't been put into our name. We have filed a complaint with the Oregon State DMV Dealer Investigation regarding this issue. It has now been 6 months since we purchased this vehicle and we still haven't received the title. We're no longer able to drive the vehicle because the temporary registration that we were provided has expired! Do yourself a favor and avoid this dealership at all costs. This dealership sells cars that they do not have the titles for!!!! More

Maurice and Jason were extremely helpful and professional. They were very responsive. I flew in from Sacramento and they assisted me every step of the way. The vehicle was as they described professional. They were very responsive. I flew in from Sacramento and they assisted me every step of the way. The vehicle was as they described and in very good condition. More

I was interested in purchasing a used car for $24,000. I called with 2 questions. I spoke to Jerome, I guess (he mumbled his name intentionally cause he probably got reported already before to management fo called with 2 questions. I spoke to Jerome, I guess (he mumbled his name intentionally cause he probably got reported already before to management for unprofessional behaviour) So I asked this Jerome guy if there are any cracks in the windshield. It seemed to me I was already asking too much. He said, "Uhmm, I don´t see any...uh". Second question: Any cuts in the seats? That was already too much for him, he got upset and rude saying it is a used car (Really, is it??? What a surprise genius!) I should buy a new car if I am worried about defects, cause all their cars have defects (good to know but very unprofessional comment). I asked for his name again and to talk to the manager. He laughed and hung up on me. I call the front desk asking to speak to the General Sales Manager, Ira Jones. But then I had "Jimmy" on the line. Jimmy did not want to confirm the rude guy´s name I was talking to earlier. In the end, he just said, I should move on and buy somewhere else. You just lost a sale of 24,000 USD !!! But earned another negative feedback which will cost you more potential customers. And I will make sure, to let the real General Manager know what´s going on down there. More

I worked with Jason to trade in my car and get a used one. He was very helpful and respectful of my time and working with finance to help make the deal. I have had bad experiences with other dealers and one. He was very helpful and respectful of my time and working with finance to help make the deal. I have had bad experiences with other dealers and so this was a welcome change. Would buy from again. More

Bought a preowned vehicle from Jason Kusch, I had an amazing experience; Jason was able to answer all my question and went above and beyond what I had expected. I would definitely recommend buying you amazing experience; Jason was able to answer all my question and went above and beyond what I had expected. I would definitely recommend buying your next vehicle from Jason Kusch More

Brock was great to work with! He had such a calm demeanor, and was pleasant, helpful and transparent. My husband and I test drove a used car and then took it on loan for a couple days. We absolutely demeanor, and was pleasant, helpful and transparent. My husband and I test drove a used car and then took it on loan for a couple days. We absolutely loved the car and were all ready to buy it, but then got an offer that we couldn't refuse (my husband's boss offered to buy us a new company car). Brock was very understanding and congratulated us on this news! We'd definitely come back here when we're in the market for a new or used car, and would gladly work with Brock again! More

Had a rare positive experience with a dealership. Brock and the entire team were upfront and honest with us. We got the truck we wanted at exactly the price we wanted. No BS and no price changes! Brock and and the entire team were upfront and honest with us. We got the truck we wanted at exactly the price we wanted. No BS and no price changes! Brock and Dane got us in and out as fast as possible and we are completely satisfied with our truck and the honesty of the staff. The coffee was pretty good too. Thank you Brock More

Purchased a new truck from Jason in the experience could not have been better. My vehicle ended up meeting to have some work done on it and not only did Jaison get the part taken care of but he made sure th not have been better. My vehicle ended up meeting to have some work done on it and not only did Jaison get the part taken care of but he made sure that I had a vehicle that suited my needs. He is a great person and will take care of all your needs. I highly recommend hi More

I dont even know where to start with this. If you are looking to buy a vehicle here run!!!! I bought a truck and a little after a month check engine light comes on and starts shifting bad. Take it back t looking to buy a vehicle here run!!!! I bought a truck and a little after a month check engine light comes on and starts shifting bad. Take it back to the dealership and they tell me it needs a whole new transmission. After a couple of coupons it would be $6000. No way that they didn't know it was going out. They knew that they were selling me a vehicle with a major issue. After lots of arguing back and forth they go to fix the vehicle(at my cost). They give me a loaner car that had 53 miles to empty, the person before me left trash and long blond hair all over the interior, and grass covering the floor boards. Not even a care to wipe the oily fingerprints from the stereo before giving it to me. Just what I wanted during a pandemic. Long story short do NOT buy a vehicle here. Never felt so screwed by a dealership in my life. More

Me and my wife Had an amazing experience working with Rob Angle there was no pressure and we loved how honest and friendly he was I would buy another vehicle there because of him and recommend anyone looking Angle there was no pressure and we loved how honest and friendly he was I would buy another vehicle there because of him and recommend anyone looking to go there and ask for rob!!! More