Buick GMC of Beaverton

Purchase of a new vehicle Beaverton GMC Buick gave us a hassle-free easy experience. We were beyond pleased with the service provided. Thank you so much, Mrs. Snook. We appreci Beaverton GMC Buick gave us a hassle-free easy experience. We were beyond pleased with the service provided. Thank you so much, Mrs. Snook. We appreciated your friendly personality. More

Great Job Overall Great Experience - I worked with Esteban in the sales department and he not only got me the deal I wanted, but got me an even better one than Overall Great Experience - I worked with Esteban in the sales department and he not only got me the deal I wanted, but got me an even better one than what I was expecting. Overall fantastic guy to work with. More

Abosolutely and exceptional experience The entire experience was exceptional. There were none of the usual issues you find at other dealerships. Tommy Wilson the sales consultant was the be The entire experience was exceptional. There were none of the usual issues you find at other dealerships. Tommy Wilson the sales consultant was the best. More

Smooth transaction Low pressure. Good communication from start to finish. Very competitive pricing. Picked me up from airport to complete the deal. Fast transaction once Low pressure. Good communication from start to finish. Very competitive pricing. Picked me up from airport to complete the deal. Fast transaction once at the dealership. Highly recommended. More

Arrogant Walked in, Michael/Mike asked if he could help us; we told him what we needed and our ceiling. He said no negotiation, prices are what they are. He Walked in, Michael/Mike asked if he could help us; we told him what we needed and our ceiling. He said no negotiation, prices are what they are. He said he knows what the other dealers sell for so Buick GMC Beaverton is FIRM. He was uncaring, and extremely arrogant. We walked out and down the street to another dealership with a most pleasant and professional sales person. Yes we will spend our money at this new place. I've already told 12 people not to buy from Buick GM Canyon Rd and I'll reach out to as many as I can. Apparently, my money is not good for these people. More

Terrible buying experience Kyler was initially responsive and helpful over the phone. I drove 5 hours to see the car. The buying experience was OK, but then things went downhill Kyler was initially responsive and helpful over the phone. I drove 5 hours to see the car. The buying experience was OK, but then things went downhill. After I picked up the car I discovered items they had missed or lied about on the inspection (cruise control broken, but they marked it as inspected), and they did an absolutely terrible job "detailing" the car. Crushed cookies, melted candy, and misc trash under the seats an in the ash trays (anywhere not immediately noticeable). They promised to order and send me a manual and now 4 months later I don't have a manual and they ignore my emails and phone calls. Would NEVER deal with again. More

Super quick! They got me in and out even faster than I expected! Very professional. I will definitely go back there again for service and sales. Great experience. They got me in and out even faster than I expected! Very professional. I will definitely go back there again for service and sales. Great experience. More

Vehicles were misrepresented as to condition and mileage. As we reside 4 hours away, we conducted many telephone conversations regarding the condition of and mileage on, the vehicle in which we were intereste As we reside 4 hours away, we conducted many telephone conversations regarding the condition of and mileage on, the vehicle in which we were interested. We were told the vehicle had no damage and was new in appearance, and that the mileage shown in the online listing was correct. After making the 4 hour drive and arriving at the dealership, we found the condition of the vehicle different than represented. There were deep gouges in the dash and a deep cut in the carpet in the cargo compartment. Mileage on the vehicle was 3000 miles higher than we were told. In the end, we decided to go ahead and purchase the vehicle in spite of these discrepancies. Then, we were told there was only one key for the vehicle. The last straw was that it still took 3 hours to make a CASH purchase, part of which involved the typical pushing of extended warranty. Though we feel we did okay on this purchase, we felt there was a bit of bait and switch going on. More

Great experience! Sales people were great. Robert was patient enough to show me around and grap cars for me to see. Larry mentioned an additional discount which was v Sales people were great. Robert was patient enough to show me around and grap cars for me to see. Larry mentioned an additional discount which was very much appreciated. He walked me through the lease process and did a good job too. More

Closed during the middle of the day?! This is by far the worst experience I have ever had walking into a dealership! My husband and I had planned on getting our new Yukon today and being t This is by far the worst experience I have ever had walking into a dealership! My husband and I had planned on getting our new Yukon today and being that this dealership was closest to where we live we went there. When we arrived no one greeted us, there were no sales people to be found and after wandering around the lot for 10 minutes we went in to find someone. We found a group of sales people all sitting in what looked like a holiday party and one reluctantly asked what we needed. I told him we were there to buy a car but he said they were closed. I hadn't seen anything on the website saying they were going to be closed and I asked when they would be finished but he said they were done for the day. It's 3 in the afternoon! And no warning that they would be closed on the website! We sat in traffic and found babysitting for our kids in order to come to do car shopping! I was shocked that they had no interest in selling a car as we had cash WITH US, ready to buy! I do not recommend this dealership to anyone who wants to buy a car or be treated as a customer! More