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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
596 Reviews

596 Reviews of Buick GMC Brooksville - Service Center

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November 08, 2024

Service was great. Always very polite and answer all questions asked and very helpful with everything. More

by JANAU5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Very respectfully know there job explain the cost to me. Met me at my truck. More

by Fviger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Good work, but need more phone coverage in service Dept. People are too busy to assist. More

by JMISTRETTA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Really great teamwork. Efficient, timely, thorough. We buy our vehicles here and we get dependable service after our purchases. More

by SMARRT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

We always have excellent service on our GMC Sierra at your dealership and we appreciate your mechanics. More

by lgsmith0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Donna was a joy to conduct business with. Even dealing with Merchant's Fleet(which can be a nightmare), she did everything possible to complete my service. I will definitely be back. More

by Justyn.Newman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Purchased three vehicles there. Spent thousands in service. Last bill over $1100.00. You had the nerve to charge a 3% card fee.($33.00) We’re done with you. James Dentici More

by DANCINGGATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Buick GMC Brooksville responded

Dear Mr. Dentici, Please accept my sincere apologies that we disappointed you. We do accept cash, checks and debit cards that would enable you to avoid paying the credit card fee. Additionally, we just brought Sunbit on-board that enables our customers to finance the larger service bills at less interest than most credit cards. We truly value your business and hope you will give us another opportunity to be of service.

November 07, 2024

Excellent service with a smile! Waiting time is not bad at all. Even got SERVED popcorn ! More

by KPROUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

I like the way they have done their waiting room and putting in a bigger TV which is on the wall. They have snacks to help the wait which is nice. More

by CAPAR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

GM products needed a new battery at 4 years old. Price was competitive with car parts stores and other GM dealers in area. Installed correct OEM part with no forced upselling. While there had More

by MLAMBERTIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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