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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
701 Reviews

701 Reviews of Buick GMC Brooksville - Service Center

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February 12, 2025

I have dealt with Mr. Pelham for many years and he has always been courteous accommodating , and knowledgeable . He is a real asset to your organization . More

by JORICHI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

I think your dealership is very clean very nice. The people there are very polite with every thing service writer Tony was excellent I have no problem I had my oil change and maybe in couple weeks I' More

by cliff9099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Buick GMC Brooksville responded

Thank you for the kind words. We are working hard to improve the facility and make the customer experience the best we possibly can. We appreciate you!

February 10, 2025

They took my car in even though I did not have an appointment. My visit was for my concern about my tires which I had purchased there. More

by FLAMINGO415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Clean, nice drinks ,interactive,nice car wash also. The team for assistance is very much aware we need to know what's going on,I personally like that. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
2.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

New fob was fine, but on the way home I got a tire sensor error, where no tire pressure/info Info is reported on dashboard. Coincidence? I don’t know why. So I am suspect of work done creating another ser More

by EADORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOSIAH MAHER
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience. I can assure that Buick GMC Brooksville does not engage in practices as you suggest. We are committed to providing the best possible experience for every guest. Please let us know if you still need help resolving the tire pressure situation.

February 02, 2025

Donna was extremely helpful with arranging the diagnostic tests for my vehicle. The service lounge is always clean, comfortable and well stocked with refreshments. More

by KEN_GABLE1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Your dealership is by far the best that I’ve experienced with GM dealerships. I wish you would move to Southern Michigan. More

by JWRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Donnie Pelham was my contact person. He did a fine job of keeping me informed. The work performed on my Buick was quite satisfactory. What one would expect. More

by Roland
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

She was very helpful and answered any questions I had. A was kept up on how long I had to wait. More

by BULL1939A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette
January 29, 2025

Donnie Pelham was Great ,My vehicle was fixed promptly and ready when I arrived . The Dealership has a very pleasant staff. I am glad I no longer go all the way down to New Port Richie for service.And Sa More

by jedinights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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