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Buick GMC Brooksville - Service Center
Brooksville, FL
585 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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585 Reviews of Buick GMC Brooksville - Service Center
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May 06, 2024
Great experience with the service department. Had several items that I wanted done and they were completed in a timely manner. Had several items that I wanted done and they were completed in a timely manner. More
by 1322CHERRY
Verified Customer
May 06, 2024
This dealership will go the extra mile to make things right under any and all circumstances. right under any and all circumstances. More
by James
Employees Worked With
May 05, 2024
Very friendly people, service was good and coffee snacks and refreshments were also great while waiting. and refreshments were also great while waiting. More
by digflorida2
May 05, 2024
Normally a five-star rating for the service department. Going to be honest about this last--and unusually different--service department visit. I brought the car in for an oil change/tire rotation and a hea Going to be honest about this last--and unusually different--service department visit. I brought the car in for an oil change/tire rotation and a heated steering wheel retrofit. Everything went well with the visit being completed in 75 minutes. I got in my car and before I could leave the parking lot a plastic part from under the steering wheel column fell off landing on my feet. I parked. Went in and got Tony and the issue was immediately fixed. A few minutes later I leave again, this time making it out of the parking lot and onto the local toll road. I had not gotten more than one mile and I noticed my steering wheel was off center. I had to steer about 5-10 degrees left to go straight. Back to the dealership again. Tony immediately addressed the issue, and I was off again on the toll road headed home. Like I said this is not an ordinary experience with the dealership or their service department. But this time unfortunately things didn't go exactly right. More
by MICHAELBERQUIST
Employees Worked With
May 04, 2024
For an oil change was good and done in a timely manner. Got price in tired and was a little higher then competitors. Got price in tired and was a little higher then competitors. More
by Classic725
Employees Worked With
May 04, 2024
Never got back in touch with me concerning missing paint on car as requested on yesterday. on car as requested on yesterday. More
by GHOSKIN1224
Employees Worked With
May 04, 2024
Excellent service. The service tech, Don Pelham, is easily one of the best advisors I've ever worked with. The team is solid, communicating with one another effectively The service tech, Don Pelham, is easily one of the best advisors I've ever worked with. The team is solid, communicating with one another effectively so the advisor can communicate with the customer. I really like this dealership More
by DKM5775
May 04, 2024
Much better than my last experience the could still work on turn around time and info on progress on turn around time and info on progress More
by LRBOLLER
May 04, 2024
The salesman was very nice plus helpful. I was visiting my son who by the way is employed with your GM dealership. I don't live in Florida. If I did I would be a frequent customer. I was visiting my son who by the way is employed with your GM dealership. I don't live in Florida. If I did I would be a frequent customer. More
by Cgarrage
Employees Worked With
He isn't there anymore
May 04, 2024
I was stuck there for a 2 and 1/2 hours for an oil change in a tire patch I thought that was just a little bit too long . So I hope the next time I'm there it's not going to take as long . Thank you for you in a tire patch I thought that was just a little bit too long . So I hope the next time I'm there it's not going to take as long . Thank you for your service I did appreciate the kindness of your people. 😃 More
by jellyfishblue50
