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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
596 Reviews

596 Reviews of Buick GMC Brooksville - Service Center

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May 23, 2024

Was really pleased. They were on time and finished in less time then I was quoted. Also got a free car wash. Made me happy More

by GARYNANCYLYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

If you want a quick oil change this isn't the place for you to go. More

by MATTHEWRAYMONDKUNDA
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Buick GMC Brooksville responded

We are sorry to hear about you service experience with us. Please contact us so we can get understand more about where we failed you. Tom Deem, Service Manager 352-600-1255

May 22, 2024

Tony has always kept me informed and makes sure I leave with no questions. Rhanks More

by DAVE.W.PRITCHETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Initiated the repair. Did the homework on the extended warrantee. Found and ordered the parts. Zero out of pocket copay. Good job Tony! More

by bjrousell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Always helpful and knowledgeable. Friendly and polite. I would definitely recommend Brooksville Buick for all automotive needs. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Fast, easy, painless experience. From dropping off to picking up, everything was easy. Donna was very helpful and called me when ready to pick up. More

by DominatorC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Donnie was a terrific nice man who I am sure to work with again and did a fantastic job More

by That one guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

I worked with Bryan and he promised to get back ith me regarding the car, it end up working out to be fine. Beautiful job on the car More

by robinilathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in collision department
May 19, 2024

The Staff was amazing from start to finish. Body shop did an excellent job. We told our family,friends about our experience. More

by Jacquelyn Smalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

The car looks great and it was a well done job. Just wish their was better communication- asked to be informed but it didn’t happen. More

by jane.harrold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
2.0
This rating includes all reviews, with more weight given to recent reviews.
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