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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
596 Reviews
Call Service Center (352) 796-3554

596 Reviews of Buick GMC Brooksville - Service Center

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May 30, 2024

Have worked with dealership for 3 years before changing to new dealer Not happy so far with new people More

by deesdennis65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY TURNER
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience with us. The overwhelming majority of our team are the same people from prior ownership. If you have a specific concern, please reach out so that we can resolve the matter. Providing exceptional service to our loyal customers is our top priority. We are always looking for ways to improve the level of service we provide, but we can't do that if we don't know where we failed you. Please feel free to email me at jstals@bgbrooksville.com or call us at 352-796-3553. Sincerely, Jennifer Stals, General Manager.

May 29, 2024

I’ve been buying all my new trucks and having them serviced by the dealership for the past 9 years and I won’t go to any other dealership because of there great service. And plan on buying all my futu More

by JOES9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024

I always have good service there through the years any work I have had done has been excellent More

by WILDFLOWERS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024

Professional, courteous and knowledgable. What more could you ask for? Appreciate them and their help. More

by pjjones2470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024

Good service department All service reps do a good job getting you in and out. More

by TATERCHIP34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024

I was in and. out with in one hour. Great job gmc team and Donna was outstanding! More

by JCBUSSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mannirino
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May 26, 2024

Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stals
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH GYURICSKO
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024

Good service,good way of treating customers,thanks good way of treating customer good price More

by CASTANER492005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stals
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH GYURICSKO
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024

They put faulty parts on my car and when the failed they just took my money and didn't on nerd the warranty I'm reporting the service department to the BBB for ur corrupt practices. U guys run a shady busin More

by tony1362ratcliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNA CORLEW
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Buick GMC Brooksville responded

Mr. Ratcliff, Please contact us so we can get more information regarding your concerns. The warranty is provided by the manufacturer, not by the dealership. That said, we are happy to help in any way we are able. Please contact us at 352-600-1255. Sincerely, Tom Deem, Service Manager

May 25, 2024

Tony was professional and courteous. He kept me updated with diagnostics and the dealership provided quality care of my vehicle. I definitely recommend!! More

by TRAILMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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