Back

Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
596 Reviews

596 Reviews of Buick GMC Brooksville - Service Center

Sort by
September 04, 2024

Will continue use this dealer ship for any future issues. I find the crew very helpful . More

by CS32656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

I was told that the service on my car would take an hour and a half. It only took one hour, including a car wash. More

by WILK420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
September 02, 2024

Do not keep up with service they give you for a new car you buy More

by FMOJICA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNA CORLEW
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to provide a review. Can you please elaborate on your concerns, it appears your message was cut off. Please reach out to us at jstals@bgbrooksville.com. Sincerely, Jennifer Stals, General Manager

September 02, 2024

No matter when I call this GMC. I always get a kind and helpful response .I have chosen this dealership purposely because of their kindness, professionalism and ability to do a grea More

by SUNNYFRANK31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Donnie and his team of technicians have the knowledge and expertise to keep our gm vehicles running at their best. We appreciate getting our vehicles repaired in a timely manner. Brooksville GMC is a reputab More

by CMCGEEHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
3.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

I had a great experience. They were very fast and friendly. Would recommend To other people. Thank you More

by AMBERFBAKER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

The staff is Very friendly and helpful. The facility is clean. The waiting room is clean. More

by kevinhoman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Very nice waiting room, clean and stocked with coffee and snacks. This is important when waiting a long time. Staff was friendly and available for questions. Pleasant experience. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

The service center did a great job of fixing my Cadillac. I was very pleased. More

by JBLOUNT60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

I told them something was wrong with my truck for 2 years and they couldn’t find it till I found it and then it was to late out of warranty know it cost me 1000.00 and a pair of tires to fix it More

by James kubik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY TURNER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience. Please accept our sincerest apologies that we disappointed you. if you have any lingering concerns, please contact us directly at tdeem@bgbrooksville.com. Tom Deem, Service Manager

...
25
...