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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
596 Reviews

596 Reviews of Buick GMC Brooksville - Service Center

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September 21, 2024

Tony went out of his way to help with my extended warranty and get it ok. More

by JANTHONY15
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

As soon as you walk into this dealership, you are greeted with warmth and professionalism from all employees. If you have any questions they are right there to answer you and put your mind at ease. More

by BERUBEK61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENISE LACICH
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

The staff is very helpful, courteous, professional and kind. You stand behind your word and my car has always been returned in better condition. Thank you for your services from a loyal customer. More

by geneyjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Tony was honest with their findings about the ac unit service was a quick dx and I could come back with the coupon anytime More

by millielamberti
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Donnie was great. It was a very pleasant and enjoyable experience. I would recommend your dealership to anyone that is interested in owning or having a Buick serviced. More

by dnkahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady who you took payment was a very pleasant. I do not know her name..
September 20, 2024

Very pleasant dealership everyone was nice especially Josiah he was awesome knowledgeable , helpful etc. nice vehicles to look at in lot, very nice trucks and a good lineup of Buicks, I will definitely b More

by Josephmappa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Always fast and amazing service! Love coming to this dealership and will continue to do so! More

by acaimano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Buick GMC Brooksville responded

Thank you for your review!

September 19, 2024

It’s a dealership. It’s 30 minutes from my house but I still go there More

by rmirro_lpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Buick GMC Brooksville responded

Thank you for your review. Please accept my apologies that we disappointed you. If you don't mind, we would love to hear more about your experience and how we can earn a 5 star review in the future. Please reach out to jstals@bgbrooksville.com. Thank you. Jennifer Stals, General Manager.

September 19, 2024

The dealership has always been pleasant and accommodating. I look forward to continue using your dealership. More

by HPHILLIPS93L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to give us a review.

September 19, 2024

Vehicle was taken in on time. Waited two hours for simple oil change and car wash. I'll probably not return to the dealership for future service as it's an hours driver to get t More

by CE1WHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DANETTE SIETSEMA
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to give us a review. Please accept our sincere apologies that we disappointed you. The wait time you experienced is not the normal time you can expect from us for just an oil change. We hope you give us another chance in the future.

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