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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
596 Reviews

596 Reviews of Buick GMC Brooksville - Service Center

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October 25, 2024

Always Great service. Donnie is wonderful and takes good care of my pride and joy. More

by blanche910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

This dealership is professional and kind. The courtesy of the employees and amenities along with good services come highly recommended. More

by Kathylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

Thank you for the 5 star review!

October 24, 2024

The staff were professional and good listeners to my concerns related to my car. They treated me kindly and expeditiously. My car was returned washed and work completed More

by LOHRSTORFER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

they were fantastic and personable great experience they were great time was great done really fast More

by conn3380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stals
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH GYURICSKO
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOAH MATZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Very good job took to long to get the part but dealer did a great job More

by ESMYERS775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

I’m not sure about the “Advantage”, it seems one direction rather than win win More

by CBIRKHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

We are sorry to hear that you feel that way. We take providing exceptional customer service very seriously and we put a lot of time and effort into the Advantage Package to make sure the customer got the most benefit possible. Perhaps we did not do a thorough job of explaining all of the benefits to you. We would be happy to share more details with you if you would like. Please let us know if you would like to see more information, and where you would like the information sent. I hope you will give us an opportunity to prove why Buick GMC Brooksville is your trusted partner. Sincerely, Jennifer Stals, General Manager

October 23, 2024

Excellent The work was done quickly and smartly and fast. Everyone knew what their job was and did it well. More

by SARDYB77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

Thank you for the 5 star review!

October 22, 2024

Josiah and the entire service staff are always professional and courteous. I wouldn't do business at any other dealership! More

by 4MANNARINOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

Thanks Tony--we really appreciate the kind words.

October 22, 2024

Just wanted to commend Josiah. He is always a pleasure and wanted to say he is a valued employee who always goes above and beyond for customer satisfaction. More

by REDSKINS1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience with Josiah! He is a true asset to to Buick GMC Brooksville.

October 22, 2024

Had and issue with my vehicle and was able to be seen the same day. Josiah was very helpful and kind. More

by yesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

Thank you for the kind words. Josiah is the best!

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