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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
596 Reviews

596 Reviews of Buick GMC Brooksville - Service Center

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October 29, 2024

My experience was good with this dealership. Very friendly staff helpful and professional. They made my process simple and fast. Thank you especially to Ms. Catherine More

by Janet P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine in the shop department
October 29, 2024

Did everything they said they were gonna do would recommend them for service and I’m going back Wednesday for more service More

by DGIOGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Trustworthy. Professional. One minor annoyance is getting surprised with a 3 percent charge for using a credit card. If I would have known that I would have bee More

by RWIMMER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

She sure had some kind of an attitude, & 1st time my car wasn't washed!! More

by jdbecker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNA CORLEW
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Buick GMC Brooksville responded

We are so sorry to hear about your experience. I hope that you will give us another opportunity to make things right. You can bring your vehicle by anytime for a complimentary wash. Jennifer Stals, General Manager

October 28, 2024

We are regular customers, our truck was running rough and the a/c was not as cold as it used to be. $3,300.00 later $1,300.00 of that was a/c charge. We got a call our truck was done and we came and picked i More

by RADFORD611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY TURNER
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Staff was sweet offering coffee/snacks on the days of the hurricane was no power/ water. More

by MTHOMAS9386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

They are very helpful and they make you fill very comfortable and very friendly. Thanks again More

by GEORGIASANDERS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Very efficient and friendly. Gave me a complimentary wash for an inexpensive installing. Will come back. More

by CHECKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

very good and knowledgeable especially look up of prior service for my auto Cadillac xt5 More

by FRANKELL711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

You don’t take credit cards,and too long of a wait for just an oil change. More

by JOHNKEIL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

John, Please accept our sincere apologies that we disappointed you. We do take credit cards, debit cards, checks or cash forms of payment. We would be more than happy to work with you on a solution to reduce your wait time in the future. I hope that you will give us another opportunity to earn your business.

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