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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
701 Reviews

701 Reviews of Buick GMC Brooksville - Service Center

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December 02, 2024

Wonderful atmosphere & clean environment, very friendly staff. Donnie alway’s keeps me informed when my vehicle is in service . More

by DSIETSEMA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

The young lady at the cashier desk is a hidden asset! Great service, happy lady! More

by HELENJEANETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier, don’t know her name.
December 01, 2024

Always very helpful. Service is great. Theytake time to research problem. Donna is th Best! More

by DIANAFISHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Service is excellent. Lady collecting money noticed I had issues walking, came out from behind window, picked up my bag, opened the door for me and made sure I got to my c More

by JFCSWAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Fast and efficient. The waiting room is comfortable to wait during a service call. Thanks! More

by lee.sandra592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Great visit as usual. Everything was done in a timely manner and everything was explained to me. More

by artdebjean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

The dealership is the best. They are always busy but find the time to address my issues. More

by Stebbies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

The Typical lack luster dealership experience that has become the norm these days. Most unfortunate More

by TM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember them
Nov 26, 2024 -

Buick GMC Brooksville responded

Dear TM3- I'm sorry to hear about your experience. Our goal is to provide exceptional service to all of our guests and we are always looking for ways to improve the level of service we provide. Please let me know where we fell short, so we can improve going forward. Jennifer Stals, General Manager jstals@bgbrooksville.com

November 26, 2024

Great experience communication was great will definitely be back for service in the future on my vehicle More

by APINEIRO1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Buick GMC Brooksville responded

We look forward to serving you for many years to come.

November 26, 2024

Completed all scheduled work in the estimated time. Helped me use warranty to replace a damaged tire although I had to wait 2 days for tire to be shipped to dealership. More

by rwjunkmail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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