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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
653 Reviews

653 Reviews of Buick GMC Brooksville - Service Center

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February 02, 2025

Donna was extremely helpful with arranging the diagnostic tests for my vehicle. The service lounge is always clean, comfortable and well stocked with refreshments. More

by KEN_GABLE1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Your dealership is by far the best that I’ve experienced with GM dealerships. I wish you would move to Southern Michigan. More

by JWRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Donnie Pelham was my contact person. He did a fine job of keeping me informed. The work performed on my Buick was quite satisfactory. What one would expect. More

by Roland
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

She was very helpful and answered any questions I had. A was kept up on how long I had to wait. More

by BULL1939A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette
January 29, 2025

Donnie Pelham was Great ,My vehicle was fixed promptly and ready when I arrived . The Dealership has a very pleasant staff. I am glad I no longer go all the way down to New Port Richie for service.And Sa More

by jedinights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Combines time you had our vehicle for over two months. One, the radio that was not fixed. On numerous occasions. When this happened your mechanic destroyed our interior. (Leather) around it and cracked a More

by VIARSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience with us. Please accept our sincere apologies that we disappointed you. Please reach out so we can discuss this with you further. Thank you.

January 28, 2025

We very much appreciated the fact that the service rep and all at the service department followed up to resolve our issue. More

by perrottg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Work on my truck was done well. But after they replaced a blind spot monitor for $385 that was working fine when I dropped it off for the body. It did not sense other vehicles behin More

by WHITEWOODINVT
Workmanship
Recommend Dealer
Yes
Employees Worked With
It was the body shop.
January 25, 2025

Fair, friendly, honest, very professional, thorough, Clean, accomadating convenient, provides transportation when needed works with you More

by AMILLER3112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Huddleston
January 25, 2025

I am always treated like I am their number 1 customer every time I visit the shop More

by LJNJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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