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Buick GMC Brooksville - Service Center
Brooksville, FL
729 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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729 Reviews of Buick GMC Brooksville - Service Center
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July 10, 2025
This dealerahip is fantastic. I would definitely buy another vehicle from here. Everyone i came in contact with made me feel valued and made sure everything was taken care of perf I would definitely buy another vehicle from here. Everyone i came in contact with made me feel valued and made sure everything was taken care of perfectly for me. More
by MELISSA
Verified CustomerEmployees Worked With
July 10, 2025
Customer service is excellent, service techs are professional and knowledgeable. Donnie is great to work with. professional and knowledgeable. Donnie is great to work with. More
by JBWHITE2005
Employees Worked With
July 10, 2025
Showed up for scheduled appointment 15 minutes early for new tires. Was notified nearly 2 hours later that the wrong sized tires were ordered. Also was informed that the 15% discount that was emailed to me new tires. Was notified nearly 2 hours later that the wrong sized tires were ordered. Also was informed that the 15% discount that was emailed to me isn’t applicable to new tires. Guess I didn’t read the fine print. Email stated .15% off of recommended service, which this was! Wasted gas, a trip and about a half day of my time and didn’t even get a car wash out for my troubles! Very disappointing experience to say the least. More
by STANISDMAN3
July 10, 2025
Scheduling was super easy. Drop off was fast and process looked well rehearsed. Price was reasonable and we were out the door and on our way home. We will be back. Drop off was fast and process looked well rehearsed. Price was reasonable and we were out the door and on our way home. We will be back. More
by dave.m.archer
Employees Worked With
July 08, 2025
Brought my truck into be checked out I am a mechanic myself told them everything that I have done up to the point and cannot solve the problem they told me that I needed an engine well guess what that t myself told them everything that I have done up to the point and cannot solve the problem they told me that I needed an engine well guess what that truck is now going down the road perfectly fine. I told them I needed my computer checked calibrated because the truck had sat for year not been cranked so it probably lost all its power lost information they told me everything was fine. I told them I already did a compression and leak down test on cylinder 5. My truck had a misfire they continue to tell me they did the same test I did but got different results told me I needed a motor and we're going to charge me $11,000 what a joke this place is More
by lyonsdustin01
July 05, 2025
As usual the service was excellent, especially Tony Turner. The shop staff was professional and was quick. Turner. The shop staff was professional and was quick. More
by Larry
Employees Worked With
July 03, 2025
Muy buen trato a los clientes y todo limpio y muy amable el personal siempre tienen café ☕️ el personal siempre tienen café ☕️ More
by FERNAN962
July 02, 2025
Very good and friendly service. Addressed my concerns and fixed the issue. Very pleasant to deal with Addressed my concerns and fixed the issue. Very pleasant to deal with More
by RWENNERS
Employees Worked With
June 28, 2025
Was given the smallest rental and I drive a Yukon XL. Had to shove 4 people and 2 car seats (one in the trunk). They didn’t wash the truck once it was “fixed”. I was told the noise might come back and th Had to shove 4 people and 2 car seats (one in the trunk). They didn’t wash the truck once it was “fixed”. I was told the noise might come back and they will oil the problem 3 times b4 they could come up with the “repair” …. I was told I needed to pay over 100$ to get my driver seatbelt that’s broken looked at and then we could take a look at the cost. Needless to say I still don’t have a working seatbelt. Not a great visit and don’t know about returning only thing I will return for is the noise sense it will be oil #3 time !! More
by TABATHAPIERCE87
Employees Worked With
Other Employees :
Lady at the payment area is amazing !! She makes it worth a trip
June 27, 2025
Had some interior lighting problem. Took it to where I purchased the SUV. 1st appointment to see what the problem was. They had to order parts to repair. Made an appointment 5 days late Took it to where I purchased the SUV. 1st appointment to see what the problem was. They had to order parts to repair. Made an appointment 5 days later for repair @ 8:30 in the morning. Was there 15 min. early. Didn’t get out of there until 12:45. Either they overbooked or a lot of vehicles went unrepaired the day before. Either way, they could have told me my car wouldn’t be finished until the afternoon. More
by JBONCIMINO
Employees Worked With
