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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
717 Reviews

717 Reviews of Buick GMC Brooksville - Service Center

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June 20, 2025

Always good fast efficient service. Service department doesn't pressure to upsell extra services. Timely reminders of needed service is appreciated. More

by NANCY.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Donnie and the team went out of there way to squeeze us in and get us back on the road. More

by A4LYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

I got fast and good service at a reasonable price. Donna was friendly and helpful More

by babseyd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Donna is concerned about her customers. She took time to solve my problem. I would advise anyone to go to the service Dept. More

by GLORYB3040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Customer lounge is always clean and comfortable, service advisors are always transparent. Always have a good experience when getting my vehicle serviced. More

by Mcleod8590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Brooksville is twice as far of a drive as the dealer I purchased my Buick from, but it is worth it for the people I have delt with. Horrendous purchasing experience in Homosassa, but nothing but the best More

by kylefitz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

The best service that’s why I drive 2 hours to use them my area I live doesn’t compare More

by JANDPINFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

The service done was satisfactory but when my wife paid and got the keys the vehicle was not easy to find. The vehicle was parked over by the body shop and blocked in by other vehicles, More

by SOUNDTECH47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Buick GMC Brooksville responded

Please accept our sincere apologies for your experience while picking up your vehicle. We just recently hired a service drive porter to assist with improving the customer experience at time of pickup. I hope you will give us another opportunity in the future. Sincerely, Jennifer Stals General Manager

June 04, 2025

Great service experience, Tony kept us informed on status of repair, and all went well, problem was resolved. More

by JBATTISTA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Professional and efficient. nice waiting area so wait doesn't seem that long.very friendly. More

by JPHUBBARD56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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