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Buick GMC Brooksville

Brooksville, FL

4.7
774 Reviews
The team at Buick GMC Brooksville would like to welcome you to our dealership in Brooksville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brooksville, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Whether you're a new Florida resident or a longtime Floridian, you no doubt count on the high-quality vehicles and services found at Buick GMC Brooksville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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15164 Cortez Blvd

Brooksville, FL

34613

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Showing 775 reviews

May 05, 2024

Normally a five-star rating for the service department. Going to be honest about this last--and unusually different--service department visit. I brought the car in for an oil change/tire rotation and a hea More

by MICHAELBERQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience. I am so sorry that we disappointed you. As you stated, this is not the level of service that we normally provide. We will address this issue with the parties involved to make sure something like this doe not happen again. We greatly appreciate your patience with us and thank you for giving us the opportunity to make things right. If we can be of any further assistance, please don't hesitate to reach out. Sincerely, Jennifer Stals, General Manager

May 04, 2024

For an oil change was good and done in a timely manner. Got price in tired and was a little higher then competitors. More

by Classic725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Never got back in touch with me concerning missing paint on car as requested on yesterday. More

by GHOSKIN1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

The staff from start to finish were kind and helpful! 5 * service. Sal was Amazing! More

by ANDREW.DOOLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Stals
5.0
This rating includes all reviews, with more weight given to recent reviews.
SAL DIBARTOLOMEO
5.0
This rating includes all reviews, with more weight given to recent reviews.
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Buick GMC Brooksville responded

Thank you! We appreciate your patience and look forward to serving you again in the future. Jennifer Stals, General Manager

May 04, 2024

Excellent service. The service tech, Don Pelham, is easily one of the best advisors I've ever worked with. The team is solid, communicating with one another effectively More

by DKM5775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
DANETTE SIETSEMA
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Much better than my last experience the could still work on turn around time and info on progress More

by LRBOLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
HOWARD ABRAHAMS
2.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Does not return calls. Horrible dealership. He seems like a nice guy but not impressed More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JOSEPH GYURICSKO
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Buick GMC Brooksville responded

Mr. Hughes, Respectfully, your review is not an accurate description of our interactions with you. You submitted no less than 8 internet requests for information on the vehicle. We responded quickly and with transparency to all of your requests, involving numerous members of our staff, including management. Just because you didn't get the answer you were looking for in response to your offer on the vehicle, doesn't mean you were provided horrible service. We did our best to accommodate your requests and treated you with kindness, respect and professionalism throughout. We do not appreciate your profane voicemail messages or your attempt to impact our reputation by submitting bad reviews on numerous websites. We can, however, appreciate that you have chosen to purchase elsewhere and we wish you the best of luck. Sincerely, Jennifer Stals General Manager

May 04, 2024

The salesman was very nice plus helpful. I was visiting my son who by the way is employed with your GM dealership. I don't live in Florida. If I did I would be a frequent customer. More

by Cgarrage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He isn't there anymore
May 04, 2024

I was stuck there for a 2 and 1/2 hours for an oil change in a tire patch I thought that was just a little bit too long . So I hope the next time I'm there it's not going to take as long . Thank you for you More

by jellyfishblue50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Donna is knowledgeable, friendly and committed to excellent customer service. She is an excellent representative of your company. More

by BIFVALLIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal is an amazing and outstanding employee at your dealership. He always goes above and beyond in meeting our needs and providing excellent customer service.
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