Buick GMC Brooksville
Brooksville, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Normally a five-star rating for the service department. Going to be honest about this last--and unusually different--service department visit. I brought the car in for an oil change/tire rotation and a hea Going to be honest about this last--and unusually different--service department visit. I brought the car in for an oil change/tire rotation and a heated steering wheel retrofit. Everything went well with the visit being completed in 75 minutes. I got in my car and before I could leave the parking lot a plastic part from under the steering wheel column fell off landing on my feet. I parked. Went in and got Tony and the issue was immediately fixed. A few minutes later I leave again, this time making it out of the parking lot and onto the local toll road. I had not gotten more than one mile and I noticed my steering wheel was off center. I had to steer about 5-10 degrees left to go straight. Back to the dealership again. Tony immediately addressed the issue, and I was off again on the toll road headed home. Like I said this is not an ordinary experience with the dealership or their service department. But this time unfortunately things didn't go exactly right. More
For an oil change was good and done in a timely manner. Got price in tired and was a little higher then competitors. Got price in tired and was a little higher then competitors. More
Never got back in touch with me concerning missing paint on car as requested on yesterday. on car as requested on yesterday. More
The staff from start to finish were kind and helpful! 5 * service. Sal was Amazing! 5 * service. Sal was Amazing! More
Excellent service. The service tech, Don Pelham, is easily one of the best advisors I've ever worked with. The team is solid, communicating with one another effectively The service tech, Don Pelham, is easily one of the best advisors I've ever worked with. The team is solid, communicating with one another effectively so the advisor can communicate with the customer. I really like this dealership More
Much better than my last experience the could still work on turn around time and info on progress on turn around time and info on progress More
Does not return calls. Horrible dealership. He seems like a nice guy but not impressed Horrible dealership. He seems like a nice guy but not impressed More
The salesman was very nice plus helpful. I was visiting my son who by the way is employed with your GM dealership. I don't live in Florida. If I did I would be a frequent customer. I was visiting my son who by the way is employed with your GM dealership. I don't live in Florida. If I did I would be a frequent customer. More
I was stuck there for a 2 and 1/2 hours for an oil change in a tire patch I thought that was just a little bit too long . So I hope the next time I'm there it's not going to take as long . Thank you for you in a tire patch I thought that was just a little bit too long . So I hope the next time I'm there it's not going to take as long . Thank you for your service I did appreciate the kindness of your people. 😃 More
Donna is knowledgeable, friendly and committed to excellent customer service. She is an excellent representative of your company. excellent customer service. She is an excellent representative of your company. More