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Buick GMC Brooksville

Brooksville, FL

4.7
778 Reviews
The team at Buick GMC Brooksville would like to welcome you to our dealership in Brooksville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brooksville, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Whether you're a new Florida resident or a longtime Floridian, you no doubt count on the high-quality vehicles and services found at Buick GMC Brooksville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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15164 Cortez Blvd

Brooksville, FL

34613

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Showing 778 reviews

June 19, 2024

Friendly salesman took the time to show and test drive the two cars we wanted to see and easy to work with. He made the sale. More

by DONNAMARIES22
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MARK MERCER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

The service provided was excellent. The work needed was completed in a timely manner. I rate the visit sweet. More

by ABOAGYEERICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stals
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH GYURICSKO
4.0
This rating includes all reviews, with more weight given to recent reviews.
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
HOWARD ABRAHAMS
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

This is the absolute worst dealership for collision that I have ever dealt with in my 52 years in life nothing but liars I've never taken my vehicle to a place that was so dishonest when you lie to your cus More

by Smcdtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
COLLISION
Jun 18, 2024 -

Buick GMC Brooksville responded

Please accept our apologies that we disappointed you during your recent visit. Unfortunately, the situation regarding your vehicle was never in our control. Your insurance company, Progressive, called us before the vehicle even arrived on our lot to advise us that the vehicle will be dropped and then taken to another shop. We were never authorized to work on your vehicle. Those decisions and communications are the responsibility of your insurance company, not Buick GMC Brooksville. Due to previous questionable repairs, even if Progressive had approved us to work on the vehicle, we would have kindly declined the work. Buick GMC Brooksville has an outstanding reputation for quality collision and paint work. Since the vehicle has been repaired multiple times in the past, we would not be able to guarantee the quality of work we desire to provide to our customers. Perhaps there is some confusion, as you never spoke to a manager face to face, as you state. During the phone call you had with our Body Shop Manager, he explained all of the above to you--and putting a vehicle on a hoist was never mentioned, as we never had the authorization to work on your vehicle. It is our goal to provide an exceptional experience to all of our customers. Unfortunately, we were unable to assist you due to your insurance company. I'm sorry that we were unable to assist you. We wish you the best of luck with your vehicle. Sincerely, Jennifer Stals General Manager

June 18, 2024

Probably never going back. l explain ed to Josiha my reasons.And l called Tom to vent to him,l never recieved my call back.17 yrs as a customer ! More

by sallypetriecp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOSIAH MAHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Buick GMC Brooksville responded

I'm so sorry to hear that we disappointed you. Tom has been trying to get ahold of you today, with no success. Please reach back out to us at your earliest convenience. Sincerely, Jennifer Stals, General Manager

June 17, 2024

Everybody was very helpful and pleasant to deal with. Definitely buy again Detail apartment needs help. Looks like they just took.A hand held brush and washed my truck as fast as they could and they lef More

by HENRYSMECHINESHOP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARK MERCER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

This dealership has always been an ex sample of perfection and quality. All the staff there are pleasant and friendly. My agent Josiah, has been remarkable with follow ups and matters of conve More

by LADYA6996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Well I was taking care of right away, and didn't have to wait long. Waiting room was clean and quite. Very nice More

by HILLYTILLY95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Donna always goes above and beyond helping and remembers who you are. That goes a long way in creating a customer family that stays with the dealership. And, she keeps you up to date of the process which is More

by HARLEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

This service department is easy to schedule online and perform timely and quality work. The service advisors are knowledgeable and professional and work as a team. More

by JIMCUTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I have been a customer at Rick Mathews for over 25+ years and purchased most of my vehicles with a service plan, service has always been excellent, my vehicles were always well maintained. Thanks to everyone More

by rtardieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette
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